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Porta Hotel Antigua

4 1/2 star hotel
Kids stay free
9.2/10 Wonderful
(991 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Porta Hotel Antigua is a lovely option for families seeking a relaxing and luxurious getaway. Families will appreciate the beautiful pool and grounds, the spacious and comfortable rooms, and the convenient location—an easy walk from the main square. While the buffet breakfast is not included, it receives positive comments, and the hotel offers a kids' playground, adding to its family-friendly appeal. The helpful and attentive staff are frequently praised in reviews.

Guest highlights

The gorgeous pools and grounds, creating a resort-like atmosphere.
The spacious, comfortable and clean rooms.
The helpful and attentive staff.
The kids' playground.

About the hotel

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Antigua Guatemala, Porta Hotel Antigua is in the city center. Antigua Guatemala Colonial Art Museum and El Fotografo Gallery are cultural highlights, and some of the area's landmarks include San Jose el Viejo Ruins and Santa Clara Convent. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours and mountain biking.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
Free children's club
Free cribs/infant beds
Free supervised childcare
In-room child care (surcharge)
Outdoor pool
Playground
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 25+ mbps

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee daily 7 am–10:30 am: usd 15-23 for adults and usd 10-18 for children
Room service available

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Children's pool
Fitness center
Full-service spa
Outdoor pool
Playground
Sauna
Steam room

Outdoor

Garden
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Biodegradable drinking straws
Fireplace in lobby
No plastic drinking straws
Smoke-free property

Nearest Airport

Airplane
La Aurora International Airport
22 km from this hotel
map

Reviews that mention...

Family Reviews

for Porta Hotel Antigua
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Porta Hotel Antigua

Latest reviews (10)

K

Kirsten

29 Apr 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

Beautiful pool and grounds, family friendly. Great buffet breakfast which is not included. Easy walk to the main square, beautiful views of Vulcan Aqua.
N

Nicole

30 Apr 2024 - 3 May 2024
reviewed on expedia

5 out of 5 stars

Great place to relax - felt very luxurious and comfortable. The staff were always available and helpful, the pool and food were excellent, and the room was beautiful, spacious, and clean. The pool are is gorgeous and made it all feel like a resort, with the advantages of Antigua nearby (but without a lot of noise). The macaws were an added delight- check out their 70 year history - my partner saw the same ones there as a child! As an environmentalist, I would have liked more information around their eco-friendly efforts, but I never saw a plastic bottle or straw (they use paper straws).
J

Juan

25 Mar 2024 - 28 Mar 2024
reviewed on expedia

5 out of 5 stars

Perfect for my rest, my family love it
K

Kyle

19 Feb 2024 - 21 Feb 2024
reviewed on expedia

5 out of 5 stars

The photos do not do this place justice, it was absolutely stunning in real life. Staff was so friendly and helpful, our room was gorgeous and quiet, we all slept like babies. Both pools were beautiful, the artwork around the property were gorgeous, we loved all of it! Thank you Porta Hotel, we will back!
S

Sofia

26 Aug 2023 - 27 Aug 2023
reviewed on expedia

5 out of 5 stars

Great location, the staff in general was always willing and happy to help. Great for family, will be back.
J

Jeffrey

Invalid Date - 19 Dec 2022
reviewed on orbitz

5 out of 5 stars

The hotel has built an excellent service culture among the team members. Each and every team member provided a friendly greeting and responded to our needs in an efficient and courteous way. There were holiday activities for the children. Overall I highly recommend this excellent hotel!
J

Joe

13 Nov 2022 - 17 Nov 2022
reviewed on orbitz

5 out of 5 stars

Beautifully maintained property with a very accommodating staff. This non Spanish speaking patron was impressed with their staffs patience and ability to communicate with me. They made me feel welcomed despite my inability to speak their language. It was very much appreciated. The pool and playground area was wonderful for my young grandchildren.
S

Sheily

2 Sept 2022 - 3 Sept 2022
reviewed on orbitz

3 out of 5 stars

First, let me start with the positive. Bedrooms were super comfortable and very, very clean. We loved our comfortable beds and shower. The room had a lovely clean scent and the lighting was beautiful. They also had a cute little courtyard with a little table and 2 chairs. Now on to the negatives. Checking took 15 minutes I wasn't expecting that long of a wait since I had already paid upfront through Expedia. When I booked through Expedia I entered 2 adults and one child who is 14 and booked two double beds. I received a room with two double beds, however, they only allow two adults per room. Then she asks us to pay an additional $36 for my daughter and another $6 to help with the conservation of some sort which I did not mind paying. But having to dish out more money for my child was annoying. Parking was free, but since everything was within walking distances they ask you to leave your car parked 4 blocks away from hotel. Unfortunately that day it pour rained and the bus that takes you to pick up your car was not available after 6pm. We tried walking but we got our shoes soaking wet. When we checked out we lost our parking ticket and the same older lady who asked us to pay for the extra person wanted me to pay for the lost ticket $$$ Do I recommend it maybe not. Will I stay there again. NO!
A

Asher

28 Jul 2022 - 30 Jul 2022
reviewed on orbitz

3 out of 5 stars

Overpriced. Dark, dungeon-like room. Bad lighting and long walk to get room from main part of the hotel. Slow service at Restuarant and pool. Charged us over $200 for having two kids in our room.
S

Sonja

28 Jun 2022 - 30 Jun 2022
reviewed on orbitz

5 out of 5 stars

Very well kept property, with extremely attentive staff. Great for families (climatized swimming pool and kids playground available). Optimal distance from the Central Square of town, to avoid the hustle and bustle, but to quickly reach it (5 min. walk).
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