Dome Santorini Resort & Spa

Beautiful room and hotel Staff are amazing and very helpful :) Property is not baby friendly but I was expecting it to be Not really a resort either Jacuzzi is dirt

I cannot say enough about how wonderful our stay was. Everything was perfect. The Staff was AMAZING. Helpful, friendly, it was more like staying with family. I would recommend staying at the Dome.

We booked 2 rooms at The Dome, a family room to accommodate 2 adults and 2 children and another room to accommodate 1 adults. Upon arrival there was only the family room available even though I had made 2 confirmed bookings with Hotels.com and had emails to confirm. The family room had been paid prior to arrival, however the standard room was payable upon arrival as confirmed by hotels.com. The reservations manager however said the reason for the room being cancelled was because the room hadn't been paid for prior to arrival, although this isn't the case as confirmed by hotels.com. The reservations manager did try his best to find a solution and offered me and my friend complimentary drinks while he was trying to sort the issues out. He offered us 1 night stay at The Dome and said he would need to transfer us to another hotel for the rest of the stay (4 nights). At breakfast the following morning he said he had managed to accommodate us for a further 2 nights at the Dome and even though this meant we could be with the rest of the family, I had already packed from the night before so it meant unpacking again. For the final 2 nights we were accommodated to a nearby property which was lovely and I wish we had been moved there after the first night. Dimitris was very helpful but we didn't have the best stay and the relaxing holiday we were hoping for. The bar staff were exceptional,food and drink was good but more variety to the menu needs to be added

Not a great stay! My sister in law had booked 2 rooms and upon arrival we were notified that only 1 room was available despite having confirmation that we had 2 rooms booked. Not a great start to our holiday, although the reservations manger tried his best to accommodate us all he only managed to do that for the first 3 nights, the other couple of nights my sister in law and her husband were moved to a nearby hotel. Food was average more choice is needed as it’s the same menu for lunch and dinner. Location was okay but you need to get taxi’s everywhere and they aren’t very punctual. Pool is really cold so not ideal for children, would book elsewhere in future with a heated pool.