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Denise
8 Sept 2024 - 12 Sept 2024
reviewed on hcom
5 out of 5 stars
The hotel is beautiful, with lovely pools and great restaurants. The beach is nice but can be tricky due to stones. On our first day, it was too windy to swim, but the sea was calm and beautiful for the rest of our stay. Beyond the stones, the water is shallow and safe for kids, with no waves. Strong swimmers can enjoy deeper waters further out. The buffet offers a good variety of food( meat, fish, pasta, pizza, fruits, sweets and ice cream). There were enough chairs at the beach and pools( second week of September). The staff was exceptional—special thanks to Lucy at reception and Anita in the restaurant. I was disappointed by the room(580), as I booked a sea view but got a partial view. After raising the issue, I was offered a room change, but the process was inconvenient. I could change only the next afternoon and was without a room for a few hours). There was no compensation, even though see view is more expensive.However, Lucy’s kindness made it hard to stay upset. I gave 3 stars for location, as there's little to do nearby on foot, and taxis can be difficult, though driving or cycling to town is easy. There is a shower room in case you stay after check out, which is well organized and practical. The staff truly elevated our experience! Well done to all of them and to the management. They are all really customer oriented. The only minus is concerning the sofa-bed. Not comfortable at all - compared with many other sofa-bed from other resorts. I could not upload fotos here
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Burak
15 Jun 2024 - 16 Jun 2024
reviewed on expedia
5 out of 5 stars
The hotel is really good if you are looking for attaraction, especially with the family members. City center is a 10 minutes drive, the sea was so windy so we could not enjoy it. The staff is nice and helpful
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Mariana
2 Jun 2024 - 9 Jun 2024
reviewed on hcom
5 out of 5 stars
I took my mom out on a lovely summer holiday to Astir and we’d love to be back someday! The rooms were lovely, and so were the pools, the sea water was warm which is quite a change for us. The lunch staff knew our order by heart, and everyone we spoke to provided excellent service, from reception, to the bar staff and buffet waiters, everyone was exceptionally welcoming. The food was pretty good, there’s options for everyone. We did expect there to be more fish on a regular basis, but when they did it was amazing. You’re catered for all meals if you have the all inclusive package which I’d recommend. We were pleasantly surprised with the entertainment, which we didn’t know we’d encounter! The entertainment team kept us going all day, from the water gymnastics class all the way to their shows after dinner, what a treat! They were all super lovely and made the time to speak to everyone they walked past throughout the day.
The only not so positive element was the amount of children in general. I purposefully picked a hotel that didn’t seem to cater to babies and children that much but that didn’t seem to stop it being packed with families with young kids, specially around the pool entrances.
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Annon
29 Jun 2019 - 5 Jul 2019
reviewed on expedia
5 out of 5 stars
The staff is amazing. Very friendly and quick to help. Beautiful resort and very well laid out. Several families were there during our visit, but you would never know. They have several separate pool areas for families. Food was very good. Fresh.
A
5 Aug 2019 - 6 Aug 2019
reviewed on hcom
3 out of 5 stars
Astir Odysseus
My family and I spent one night at the Astir Odysseus. There were some positives about the hotel - the staff were very friendly and welcoming and the pools were nice and clean. It has a nice atmosphere for a family vacation. Unfortunately we were unable to use the beach as it was closed due to high winds. Our main disappointment with the hotel was the food. We had access to the dinner and breakfast buffets. The dinner was awful. Not one dish was remotely impressive, and we all left with tummy aches. I would not recommend eating dinner at the hotel. The breakfast was not too bad, as it is hard to go wrong with a breakfast buffet.
Another problem with the hotel was the way that we were rushed to check out. We received constant bangs on our door in an attempt to get us to leave, even though we were completely on time. We had the right to take our time to leave, as we were not late to checkout. We were all frantically packing and had no time to properly gather our things. As a result, my wifeleft her shirt in the room. When we later called the hotel to ask about the shirt, they said they would call back and let her know, but we never received a call. This was disappointing, and part of the reason why we most likely won’t be returning to the Astir Odysseus.