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Nicola
1 Jul 2024 - 8 Jul 2024
reviewed on expedia
3 out of 5 stars
I joined last minute with my daughter and her family although I was half board she went all inclusive , the food was the same each day the restaurant was noisy , like a free for all , not relaxing one fridge which you had to queue up at to serve yourself with ice cream which everyone had their hands in , absolutely disgusting young children struggling to serve themselves it was like feeding time at the Zoo
The whole week I never had my room cleaned once , each day I came back I had to empty my own bins and try and look for somewhere to dispose of the rubbish, several times I joined my daughter and her family for a drink the bar staff were either on there phones and when they did server quite rude like it was an effort, there was an elder waiter her partner asked for two cocktails he refused on several occasions stating she had to come and get her own , the children could only have a drink or an ice cream they couldn’t have both together , on a few occasions the elder waiter got quite stroppy her partner asked for two of these strawberry cocktails which are shaken with crushed ice he refused just poured it in a glass with ice cubes and handed the glass, the surrounding gardens where you spent most day bins where full , the only staff that were helpful were the receptionist in all fairness they were very polite but as for 5stars I’ve stayed in better 3 Stars
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Eric
12 Jul 2024 - 14 Jul 2024
reviewed on expedia
5 out of 5 stars
We enjoyed our stay and wish we'd had a few more days. The kids loved the pool, waterslides, beach and other amenities. The food was good, and the staff was helpful. We would recommend a visit!
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Alison
18 Jun 2024 - 24 Jun 2024
reviewed on expedia
5 out of 5 stars
The resort was absolutely perfect for our kids - they were obsessed with the pools, playground was great (when it was cool enough to use), ac was strong when we needed to retreat from the heatwave that happened during our stay. I didn’t realise how big the place was until we went to the dining hall but it is all spaced out well that when you’re in your apartment you don’t feel like you’re in a massive complex. Food options were pretty good too but we also ate out lots as so many good local options. Mesongi town and beach was also a big hit with everything in walking distance.
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Mika
20 May 2024 - 27 May 2024
reviewed on hcom
4 out of 5 stars
A nice hotel with very friendly service. We changed rooms because the first room did not meet our requirements and smelled like it had water damage. The second room was a very good family room with two bathrooms and toilets. The hotel has a charming garden with roses. The all-inclusive dining had many options to suit every taste, and the food was mostly of high quality. The hotel's beach is not the best for very young children, but there is also a sandy beach nearby. The value for money is good. I can warmly recommend it.
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Anna
28 Aug 2023 - 30 Aug 2023
reviewed on hcom
4 out of 5 stars
Nice enough for a family stay. The kids really enjoyed it! Busy at meal times, as can be expected. There was a nice variety of choices. We much preferred the pool area on the kids world section, it was rather unkempt on the other side. The evening entertainment was good. The grassy areas need more attention to keep them neat.
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Rebekkah
18 Jul 2022 - 25 Jul 2022
reviewed on expedia
5 out of 5 stars
This hotel had a friendly, hard working staff whose goal was to make it’s guests stay enjoyable. The food was very good with lots of variety and themed evenings such as seafood night. The bungalows were comfortable with great air conditioning and the pools were numerous to fit groups with children as well as having an adults only pool. They even had seating for dining in an adults only area. We traveled with a child with disabilities and found the resort very accessible. There is a small beach within a 5 minute walk as well as a couple of small stores for food and souvenirs. There are also a few good local restaurants close by. This town is quaint and quiet and the resort was comfortable and generous with food and drink. If I were to say anything slightly negative it would be that the umbrellas and chairs near the children’s pool area could use some updating. Overall, a wonderful resort with fabulous staff.
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Mohammed
9 Aug 2021 - 16 Aug 2021
reviewed on hcom
5 out of 5 stars
Great. Very friendly staff. The food was brilliant. Family vibe. Entertainment for kids and adults alike.
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Busra
25 Sept 2020 - 27 Sept 2020
reviewed on expedia
5 out of 5 stars
Apollo Palace and their staff were amazing! Receptionists are always smiling and nice, reservation manager was super kind and helpful. Food is amazing, highly recommended for all inclusive. Special thanks to employees working at main restaurant. Location is also very good, beach is very close, there is also a tour agency right in front of the property (from the beach door exit). We extended our vacation here, would stay even longer if we would not go to other side of the island. Would highly recommend for both couples and families!
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Pedram
25 Sept 2020 - 1 Oct 2020
reviewed on expedia
5 out of 5 stars
The hotel is split into family & adults only, we were originally put in the family area and the room needed modernising, after mentioning I was a an Expedia gold member We were upgraded into a much nicer room in the adults only area & given a free upgrade to all inclusive. The customer service at the hotel is second to none. We were nervous about the quality of the food having read previous reviews but the food was incredibly nice. If you like greek food there is plenty of it! Once we moved rooms we were very happy with the hotel and thoroughly enjoyed our trip!
A
23 Jun 2023 - 3 Jul 2023
reviewed on hcom
4 out of 5 stars
The hotel itself is in a lovely location near the beach, pool areas are nice and waterslides are great for the kids. The animation team and bar staff are lovely and do a great job.
Unfortunately the food is awful. I have stayed in several all inclusives before and this did not match up. For a 10 night stay, we had breakfast about 3 times and ate out for dinner about 6 times. They could really do with themed nights or live cooking stations. Same food every day and really strange options. No cold meat available at lunch so you can't even make sandwiches.
Cleaniness of toilets by the Blue Bar and Snack Bar is awful. They are absolutely filthy, constant pool of water in them. Also for the whole time I was there, there was no soap available to wash your hands in there. Staff from ice cream stand and bar are using these toilets too and obviously cannot wash their hands properly.
The management walk around all day giving orders but seem to have no interest in feedback or helping their staff. Not a great impression overall from management, could do better.