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Kevin
15 Sept 2024 - 22 Sept 2024
reviewed on hcom
4 out of 5 stars
Great location, Amazing building, food and service. Maybe toooo child friendly for such an amazing place. Most areas are littered with Toddlers running around or making noise.
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Erik
13 Jul 2024 - 21 Jul 2024
reviewed on hcom
5 out of 5 stars
Very comfortable stay, friendly staff, good breakfast, nice pools. Good place to stay for a relaxing family holiday. One minor downside is the beach, which is not the best around for accessibility to the water for kids. But largely made up for by the rest of the experience. Would recommend.
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Ravinder
2 Jun 2024 - 3 Jun 2024
reviewed on expedia
3 out of 5 stars
The hotel is lovely. The staff are very friendly but also unhelpful.
Concierge recommendations was not very good and very inconsiderate, considering travelling with a nine month old baby.
The rooms with a garden has severe bold patches full of mud.
Was asked to move room 3 times. We did extend our stay but made to move rooms each time.
Beds are like sponge too soft causing back ache.
The Signator rooms are much better.
Charges £50 for couple hours late check out.
Massive positive is the pool is heated.
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Sebastian
19 May 2024 - 23 May 2024
reviewed on hcom
5 out of 5 stars
We had an absolutely great time at the hotel, the staff was very welcoming and the hotel facilities perfect, offering everyone the right alternative: with kids at the pool, quiet at the river pool or with some good chill out music by the beach - we’ll come again!
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Yann
17 Aug 2023 - 20 Aug 2023
reviewed on expedia
3 out of 5 stars
We booked a bungalow in the garden, and found out that they are not bungalows, i.e. small individual houses, but simply a regular room in a 2-floors building... Their ad and website is definitely deceiving.
Aside from that, the resort is very nice. Beach is beautiful, sunbeds are largely available across all the resort (although some customers still feel the need to reserve them in the morning!!!).
There are lots of family in the resort with young kids, so it can get very noisy and I do not really recommend the hotel for a romantic getaway.
It's also remote, so if you want to enjoy Malia village for shopping or dining, this is not the best option.
This is why we were disappointed by the various restaurants: food is decent but extremely expensive compared to what we found the rest of our 3 weeks in Crete... Almyra and Mezze were OK, but the Beach Shack is definitely poor...
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Nikolaus
4 Jun 2023 - 10 Jun 2023
reviewed on expedia
5 out of 5 stars
Very nice place. Especially with children. The Cretan restaurant with its Cretan breakfast is marvelous.
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Amy C.
31 May 2023 - 6 Jun 2023
reviewed on expedia
4 out of 5 stars
Beautiful property with outstanding food. A bit far from anything else in Crete so need to rent a car if you want to do anything else. Excellent as a stand alone resort. Breakfast buffet was amazing. Loved the mix of ages. Very family oriented so not really place to meet others which I had hoped for my own teen.
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Hannah
13 May 2023 - 20 May 2023
reviewed on expedia
5 out of 5 stars
Heated kids pool was amazing for swimming in May with a baby, beautiful clean grounds and incredibly friendly staff
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George
10 May 2023 - 14 May 2023
reviewed on expedia
5 out of 5 stars
We had a brilliant stay - The facilities are lovely and you couldn't wish for a whole lot more when trying to relax with a young family.
Only negative was that we could hear our neighbours through the walls, which wasn't ideal as we both had v small children.
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Emilie
30 Sept 2022 - 3 Oct 2022
reviewed on hcom
3 out of 5 stars
Great breakfast and friendly staff, well maintained shared spaces (gardens are amazing) but not a Design Hotel. You can see that the place have been remodelled with cheapish furniture, a lamp was broken in our room, side table was all scratched, no bathrobes, no wine glasses in the room. The balcony rail guard are cheap treillis so if you sit you feel like you're in prison. It's also a very family oriented place. Nothing bad with it but lot of toddlers all around.