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Hotel Haus am Zoo

3 1/2 star hotel
9/10 Excellent
(79 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hotel Haus am Zoo is a relaxing and family-friendly hotel located near a park and a short tram ride from the centre of Dusseldorf. Families appreciate the convenient location, the refreshing outdoor pool, and the complimentary public transport pass provided by the hotel, making it easy to explore the city. The hotel also boasts an excellent breakfast and pleasant rooms with balconies available.

Guest highlights

The lovely secluded outdoor pool
The convenient location near a park and easy access to the city centre via tram (with a free travel pass)
The excellent breakfast
Attentive and friendly staff

About the hotel

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and self parking.

Nearby attractions

Hotel Haus am Zoo is located in Stadtbezirke 02, a neighborhood in Düsseldorf, and is near the airport and near a metro station. Kaiserpfalz Kaiserswerth and Castle Mickeln are local landmarks, and some of the area's activities can be experienced at Duesseldorf-Hafen and Harbor Bridge. Looking to enjoy an event or a game while in town? See what's happening at PSD Bank Dome or Merkur Spiel-Arena. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Children's games
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Buffet breakfast available for a fee daily 7 am–10 am: eur 8.50 per person
Coffee/tea in common area(s)
Room service available

Spa

Sauna
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)

Things to do

Full-service spa
Lifeguards on site
Outdoor pool
Playground
Sauna

Outdoor

Bbq grill(s)
Garden
Lifeguards on site
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Duesseldorf International Airport
5 km from this hotel
Cologne Bonn Airport
47 km from this hotel
Dortmund Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Haus am Zoo
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Haus am Zoo

Latest reviews (4)

A

ANN

11 Aug 2022 - 14 Aug 2022
reviewed on hcom

5 out of 5 stars

We stayed for a family reunion with my nephew and grandniece. It was perfect as it was such a hot day and the lovely secluded outdoor pool was great. The staff were very attentive and interested in our little party. Great location and quiet. Only a few minutes walk to the tram for the city and free pass supplied by the hotel. Zoo park is just a few minutes walk away with playpark and walks. Balcony room was great and loved the walk in shower. Everything fresh and clean .
G

Gunther Frank

12 Dec 2021 - 15 Dec 2021
reviewed on hcom

5 out of 5 stars

Love this hotel and use it on a regular basis both for business, family and friend. Nicely located close to a park and not to far from the center of Dusseldorf. Wonderful garden and relaxed atmosphere - can definitely recommend this hotel!!
A

25 Jul 2017 - 28 Jul 2017
reviewed on orbitz

3 out of 5 stars

Disappointed in location; however, the hotel issued a free public transport ticket for duration of the stay. Suite was outside behind the main building. They did not help my 70 year old mother or young child get the suitcases up the tile stairs. So, I had to make many trips with the suitcases. The pool was cold, unclean, and we didn't feel comfortable to use it. The room itself was comfortable and pleasing. It was air conditioned but we could not control the temperature in the room. It was controlled by hotel staff. The staffs English was limited and most were unfriendly and impatient.
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

We loved staying at Haus Am Zoo. It was very relaxing and friendly. It was away from the busy city but very accessible by tram. The hotel gave us a free pass for all of the various forms of transportation so we had fun exploring the trams and metros. Breakfast was out of this world. They have a lovely restaurant with view of an outstanding backyard, pool and spa (although we didn't use them). Next time I would ask for a room facing the back but the front room was very pleasant also. If someone has children, there is a delightful new park at the end of the block that was delightful.
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