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Hotel BurgGartenpalais

4 star hotel
9.6/10 Exceptional
(628 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Hotel BurgGartenpalais is a charming family-run hotel located in the heart of Rothenburg's old town. Families will appreciate the spacious rooms, including the large 'Chalet Room', and the delicious breakfast buffet. The hotel's central location makes it easy to explore the city's attractions, and guests consistently praise the warm and helpful staff. The hotel also features a beautiful rose garden and a traditional restaurant.

Guest highlights

The spacious 'Chalet Room' which is described as huge and comfortable
The delicious breakfast buffet
The warm and welcoming staff
The central location in the old town, making it easy to explore the area's attractions

About the hotel

Along with a restaurant, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and multilingual staff are onsite.

Nearby attractions

Hotel BurgGartenpalais is located in Rothenburg Old Town, a neighborhood in Rothenburg ob der Tauber, and is near a train station. Kathe Wohlfahrts Christmas Museum and German Christmas Museum are cultural highlights, and some of the area's activities can be experienced at Burggarten and Franconian Way of St. James.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Full breakfast available for a fee daily 7:30 am–10:30 am: eur 10 per person

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Outdoor

Garden
Terrace

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Nuremberg Airport
66 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel BurgGartenpalais
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

14%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel BurgGartenpalais

Latest reviews (7)

J

Jaron and Joni

19 Jun 2024 - 20 Jun 2024
reviewed on hcom

5 out of 5 stars

Our stay here was the highlight of our trip. With a large family, we stayed in the chalet which was so nice and comfortable. We wanted to stay forever! The beds were comfortable. The views were beautiful. We were also right in the middle of everything. It was so easy to tour the old town. We hope to make it back here someday!!
J

Judd

9 Jun 2024 - 12 Jun 2024
reviewed on hcom

5 out of 5 stars

A wonderful hotel with an exceptionally kind and helpful staff. It is family run which is always my preference over corporate owned. The buffet breakfast was delicious and it was a perfect location in the old town. Everything was just a short walk.
H

Harvey

28 May 2023 - 30 May 2023
reviewed on hcom

5 out of 5 stars

This former lord mayor's residence is a wonderful oasis within Rothenburg's medieval city walls, located in the central west-end of town near the quiet section by Burgtor and the green space then just outside the wall, which overlooks the Tauber River. This property boasts a charming rose garden with terrace dining, a quaint traditional restaurant, a breakfast buffet, parking, and friendly professional staff. Our family of 5 stayed in the spacious "Chalet Room" located in the 500-year old renovated hay barn directly behind the rose garden and absolutely loved it. This huge "apartment" also included a gigantic balcony with nice views of the garden and Burgtor (see photos). The manager kindly stayed at the front desk a little after hours to welcome us to the hotel, and helped us navigate over the phone so we could reach the hotel (we did not realize that we were permitted to drive through Klingentor and along the town's narrow streets to reach the small, gated parking lot). We would stay here again in a heartbeat. (Apparently this property is also associated with the cute Burg Hotel, located immediately behind the hotel and connected to the city wall. So check that out, too!)
W

Wohn

30 May 2023 - 31 May 2023
reviewed on travelocity

4 out of 5 stars

This hotel is lovely - comfortable room and bed, beautiful grounds, and a nice breakfast. The common areas are interesting and unique. The staff was all helpful except for one older woman at the front desk, who was quite rude to us and our young child. If not for her attitude, I would have happily returned here but she ruined the experience for us.
J

JJ

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

We arrived much later than expected due to flight delays, but were greeted by warm and welcoming people. Great place to stay as a family.
A

20 Aug 2024 - 22 Aug 2024
reviewed on hcom

5 out of 5 stars

Friendly staff they make you feel like your family. Breakfast was delicious.
A

2 May 2024 - 7 May 2024
reviewed on hcom

5 out of 5 stars

Beautiful family owned hotel with excellent bones and well cared for. The room was huge and the bath modern and amazing. The staff was amazingly helpful to non-German speakers. Great place to stay while exploring this beautiful town. Walking distance to all the sites in the city walls.
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