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Relais & Châteaux Hôtel Parc Victoria

5 star hotel
9.4/10 Exceptional
(55 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.

Nearby attractions

Located in Saint-Jean-de-Luz, Relais & Châteaux Hôtel Parc Victoria is near the beach. Maison Louis XIV and Maison de l'Infante are local landmarks, and some of the area's attractions include Littoral Paul Jovet Botanical Garden and Bid'a Parc. Traveling with kids? Consider Ibardin Aventures and Aquazone. Discover the area's water adventures with kayaking, surfing/body boarding, and boat tours nearby, or enjoy the great outdoors with hiking/biking trails.

Popular amenities

Family friendly

Arcade/game room
Babysitting (surcharge)
Outdoor pool
Playground
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Continental breakfast available for a fee daily 7:30 am–10:30 am: eur 24 per person
Room service available

Spa

Massage - sports
Reflexology

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Arcade/game room
Billiards/pool table
Fitness center
Foosball table
Golfing
Outdoor pool
Playground
Sauna
Spa tub
Steam room
Table tennis
Tennis

Outdoor

Garden
Pool sun loungers
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Games
Smoke-free property

Nearest Airport

Airplane
Biarritz Pays Basque Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Relais & Châteaux Hôtel Parc Victoria
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Relais & Châteaux Hôtel Parc Victoria

Latest reviews (2)

N

NYNYGiraffe

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

I just spent a week at the Parc Victoria with my 15 year old son. We had a lovely time. We stayed in a "pavilion" which consisted of a large room with a queen sized bed and an ensuite bathroom, another even larger full bathroom off the front hallway and a then a living room with a pull out sofa. Both rooms had armoires, so there was plenty of closet space. In addition, there was a sort of glass-walled gazebo with a dining table and chairs and also an outside patio with yet another table and chairs. The art deco furnishings had a charmingly old-fashioned feel. The hotel is a ten minute walk to the beach and maybe another five to the center of town. As much as we enjoyed going to the beach, we also did find ourselves using the pool and it was lovely. A collection of fun pool toys and also of straw hats, comfortable loungers, and an attentive waiter in case we needed anything to drink. Most of the families did have kids, of all ages, yet everyone was well behaved and the pool area turned out to be a really fun, relaxing place to be. We only ate at the restaurant on our last night and it was quite good. The rest of the time, we went into town to eat as it was less expensive and a way more fun way to sample all the local fare. You do not have to spend a lot of money to eat very very well in Saint-Jean-de-Luz. The service, from the housekeeping to the reception to the restaurant, was impeccable. I would definitely recommend.
m

michael

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

stayed for a couple of nights with my family (2 kids aged 9 and 7). Thought the overall experience was lovely with lovely gardens and pool area being the highlight. We had a slight problem with our booking via expedia (apparently our reservation for the kids hadn't come through) but the hotel resolved this within minutes and found us an appropriate pair of rooms My only quibble would be that I think breakfast should be included for this rate and similarly thought the restaurant was too expensive and more style than substance Overall would happily recommend and would love to go back
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