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Hotel Au Coeur Du Marais

8/10 Good
(151 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hotel Au Coeur Du Marais offers a mixed experience for families. While some families have praised the cleanliness, spacious rooms, and helpful staff, others have highlighted the significant lack of lift access, which makes it unsuitable for families with young children or those with luggage. Those who managed to reach their rooms have reported positive experiences with the overall space and amenities. It is important to consider your family's needs carefully before booking.

Guest highlights

Spacious and spotless rooms
Helpful staff
Great shower

About the hotel

Tour/ticket assistance, multilingual staff, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free.

Nearby attractions

Hotel Au Coeur Du Marais is located in Paris City Center, a neighborhood in Paris, and is near a metro station. Louvre Museum and Palais Garnier are cultural highlights, and some of the area's notable landmarks include Notre-Dame and Arc de Triomphe. Looking to enjoy an event or a game? See what's going on at Stade de France or Parc des Princes.

Popular amenities

Family friendly

Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

Daily housekeeping
Front desk (limited hours)
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance

Conveniences

Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Paris Orly Airport
15 km from this hotel
Paris Charles de Gaulle Airport
22 km from this hotel
Beauvais-Tille Airport
68 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Au Coeur Du Marais
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Hotel Au Coeur Du Marais

Latest reviews (4)

K

Kevin

20 Jun 2024 - 23 Jun 2024
reviewed on hcom

1 out of 5 stars

This is a HOSTEL. Not a hotel with all features you’d normally expect! I hated this hostel. The description included that there was no elevator but did not give an accurate description of the fact that you’d need to climb 100 STEEP dangerous thin steps up a spiral staircase to reach our family suite! Good luck if your luggage was anything bigger than a backpack as you’d likely cause yourself an injury lugging it up the stairs! If you made it to the suite you’d then be highly disappointed. One room with a double bed was a prison with no windows (only a skylight) and the other room was in constant sunlight as the window coverings were useless! The shower was very slippery and the rooms included nothing other than a bed and a side table. There were no chairs. Finally, there were no staff, no help and when you did reach out via text they were unconcerned and totally indifferent! I’d suggest using your $$$ to stay elsewhere than this mediocre imposter and enjoy your stay in Paris elsewhere!
A

Ana

20 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

We enjoyed staying at Hotel So Marais! The room was very clean and a great size for our family. The staff was very helpful, and let us store our luggage there when we arrived hours before check-in. The shower was one of my favorite showers in any hotel I have stayed at. I enjoyed my stay and if I travel to Paris again, will stay there again.
M

Melanie

6 Jan 2024 - 7 Jan 2024
reviewed on expedia

4 out of 5 stars

Nice clean hotel Would have been useful to know that there is no lift and as room was on 5th floor not suitable as a family room if you have small children or a pram to carry up and down
M

Matthew

2 Jul 2023 - 3 Jul 2023
reviewed on expedia

5 out of 5 stars

Fantastic renovated spotless room. Staff was very helpful during the entire visit. Amenities in the basement were super helpful for me and my family. Exceeded expectations.
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