Doisy Etoile

Basically it was good experience in Hotel Doisy for my family vacation. Location is good and I like the place we had breakfast. BUT I suggest to avoid this hotel in HOT summer season. There were issues in AC while I stayed. They tried to change the room but another room also has AC problem, then others were fully booked. Meaning I had to sleep without AC working for 3 nights. Unfortunately the week I stays in Paris was burning hot. I remember it was a new high temperature record. I complained the broken AC but nothing happened for two days. Eventually they put a portable one but it was not helpful. I think, the room condition should be checked and notified before check-in. And the hotel should keep what they told. When I recognised it, the hotel said they will change room tomorrow but told me fully book the day after. Not sure why they did not know the booking status when I complained about the broken AC. The next day the hotel told that a technician will come to fix it but the hotel said the technician will come next Monday which I already left Paris. I highly suspect that Doisy hotel already knows the room condition with broken AC. And the worse is that they kept changing words about my complains. Again the hotel is good but you should avoid hot summer season unless you love to go bed with sweaty body.

Good morning, thank you for your email Our stay was awesome. The room was clean and comfortable we felt safe in the environment the staff was very helpful, courteous and efficient, we reported that the safe in the room was broken and on our return in the afternoon it was rectified, we appreciated the efficiency. I would recommend your Hotel to my family and friends.