Mercure Bourg En Bresse

With its 4 stars: clean modern facilities, spacious room (the 14m2 on Expedia website is certainly incorrect), pleasant staff, good child bed!

We arrived after 8.00pm in the evening, after waiting an age for someone to appear at the front desk to book in we went to our room and the children's pull down bed was not made up and the process of unfolding the sofa was not explained to us. We had had a very long journey and the children were very tired so it would have been nice to be at least pre warned and for someone to come with us to help set their bed up. There was only 1 bath towel in the room, insufficient for a family of 4. The staff were generally unhelpful. This is not a "budget" hotel and for the money we expected more. Probably only good for a night stopover for business person when someone else is picking up the bill.