Laurentia hotel boutique

I stayed at this property a couple months ago over and I loved it, I re-booked it thinking I would feel that same cozy magic I felt this time. When I got to my check in, there was no one upfront and someone told me to just have a sit until the main person came in, they gave me the key and went into the room. Room was okay, you could hear everyone, employees laugh on the hallway and talk, the next door family was very loud. Hot water did not work at all but I didn't make a big deal out of it. On my last day when I woke up, there was 2 beg bugs crawling on me and I saw there was 2 dots of blood in the bed, I knew I had been bitten. The little 2 bugs were crawling down my arm and at that point I just wanted to get up and leave. Went to the shower and to my surprise there was no running water, went to the front office and told them and they looked at me crazy and the only explanation I got was we will check but feel free to have breakfast. The breakfast crew and the meal itself was actually very nice. Came back to the front and asked if the issue was resolved and the gentlemen at the front said "not sure because the water works in every room" and I mentioned about the water not being hot all he said was "oh im sorry" so came back to the room, water was coming out but with low pressure going in and out and I just showered and let it go, didn't want to continue any conversation with no one there because I felt they didn't care. Sadly I won't be back.

We loved this place, I came with my family for a business trip and were amazed with the customer service I received from Freddy and the rest of the team. Breakfast were to die for, they had great options and my daughter loved the waffles!! The location was the main reason we stayed here, its on a street without traffic, most of the other places were on congested streets. I had to take some zoom calls and the internet speed was pretty good. Definitely worth the price!