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Concorde El Salam Hotel

5 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with 6 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.

Nearby attractions

Concorde El Salam Hotel is located in Heliopolis, a neighborhood in Cairo with good airport proximity. Al-Azhar Park and Aquarium Grotto Garden reflect the area's natural beauty and area attractions include Tivoli Dome and Orman Botanical Gardens. Traveling with kids? Consider Giza Zoo and Aqua Park. Spend some time exploring the area's activities, including golfing and golf lessons. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
Free area shuttle
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Outdoor pool
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges and 1 poolside bar
24-hour room service
6 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–10 am: usd 20 for adults and usd 10 for children
Coffee/tea in common area(s)

Spa

Massage - thai
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchairs available on site

Things to do

Children's pool
Fitness center
Full-service spa
Horse riding/rentals
Outdoor pool
Playground
Sauna
Shopping
Spa tub
Steam room

Outdoor

Bbq grill(s)
Garden
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Cairo International Airport
6 km from this hotel
map

Reviews that mention...

Family Reviews

for Concorde El Salam Hotel
star-fullstar-fullstar-emptystar-emptystar-empty

2 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Concorde El Salam Hotel

Latest reviews (2)

E

Emma

14 Aug 2023 - 17 Aug 2023
reviewed on hcom

3 out of 5 stars

Screaming kids all day in the pool. Tired and dated rooms in the old wing and reception staff who couldn’t care less.
A

Andres

23 Nov 2022 - 25 Nov 2022
reviewed on hcom

1 out of 5 stars

I stayed with my family in 4 rooms, we asked several times for towels and they never arrived. There was a party in the pool until late son we couldn’t sleep. We left at 5 am to the desert and there was no hot water in any of the rooms, so we could not take a shower. I complained and nobody gave any explanation or apologized. It took me an hour to make my checkout at 5 am! There was only one person in the front desk and he took 30 minutes with one client and the same with me.
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