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Hotel Colonial San Agustin

3 star hotel
8.6/10 Excellent
(132 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.

Nearby attractions

Located in Quito, Hotel Colonial San Agustin is in the city center. Sucre Theatre and Bolivar Theatre are cultural highlights, and some of the area's notable landmarks include Church of San Agustin and Plaza del Teatro. Interactive Science Museum and Naciones Unidas Boulevard are also worth visiting. Be sure not to miss outdoor adventures like mountain climbing and ecotours. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Room service available

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Bathroom emergency pull cord
Braille signage
Grab bar in shower
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Spa services

Outdoor

Garden

Conveniences

Front-desk safe
Library
Water dispenser

More

Communal living room
Renovated entire property - january 2017
Romance packages available
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Hotel Colonial San Agustin
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Colonial San Agustin

Latest reviews (3)

M

Mary

14 Jun 2022 - 16 Jun 2022
reviewed on hcom

5 out of 5 stars

Our family if 6 stayed here. Everyone loved this hotel. Breakfast was awesome! The people working were so kind. We are a bit weak in Spanish and they were very patient with us. Very close to old town square. This place felt very safe even though we we’re staying in Quito during the protests.
A

Albert

30 Dec 2019 - 1 Jan 2020
reviewed on hcom

4 out of 5 stars

Quality hotel experience within 2 blocks of Quito Centro. Boutique atmosphere and comfort, super clean and service oriented staff. Old world but up to date, much attractive woodwork and high ceilings. Great choice for solo couple and family.
A

3 Jan 2020 - 5 Jan 2020
reviewed on hcom

3 out of 5 stars

This was a perfect location. We only had 40 hours in Quito and this was very close to a lot of things we wanted to see. We had booked the room for 5 family members. When we booked, I understood it to be 1 queen and 3 singles. It was 3 doubles, so that was not great for sleeping 3 teenage boys. The staff was very friendly and helpful with all our needs such as setting up a ride to the airport and booking a tour. The breakfast was fine, but if you have teenagers, it probably won't fill them up. The bathroom was not great, there was a window in the shower that opened up to the stairs to the hotel and towels and overall cleanliness was not great for my standards. Although I didn't love this place, I would stay here again if I was only going to be in Quito for 1 or 2 nights because the location was great!
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