Mosquito Boutique Hotel Zona Colonial

We arrived in the middle of the night bet 4-5 am and the gentleman at the front desk was diligent and polite. Thank goodness they have a great crew serving at the bar and the breakfast area, they are amazing, respectful and welcoming in every aspect. WARNING Stay away from the manager she’s the worst attitude and this is why- We made a reservation at the bar area for family and friends(group of 7). After me and my wife sat down at the designated area reserved, the manager came over and asked us in a very rude way to get up because she had that area already reserved to someone else even after she was told by her staff that we had made that reservation since early in the day. She then engage in an argument with my wife and was super rude to us for the rest of the afternoon to the point we had to ask for the check and took our group of 7 business somewhere else. The owner should re evaluate the manager capabilities to manage this place. SHAME ON HER.

It is very cute boutique hotel in the old town of the city. Great location, oozing charm. It was nice of them to let us to check in our luggages early so that we could stroll the area for sight seeing. However, during the rain the ceiling above the second bed began to leak. The first one was over a night stand. So I put a vase on the stand to catch it. But when a second leak developed over my kid's pillow, I went to the front desk. Because the hotel's staff work at the next door bar/restaurant, it was hard to find anyone to talk to. Qany