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NH Collection Copenhagen

5 star hotel
Connecting rooms
9.4/10 Exceptional
(1259 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The NH Collection Copenhagen is a great option for families, with spacious rooms available and connecting rooms to accommodate larger families. Guests consistently praise the delicious breakfast buffet, which offers a wide variety of options. The hotel's excellent location near the canals and convenient access to public transport, including a direct metro link to the airport, adds to its appeal. While some reviewers noted inconsistencies in staff friendliness, many highlight the exceptional service provided by others, particularly those in the restaurant and bar areas who are often praised for their accommodating nature. The hotel also boasts a newly opened rooftop bar, adding another attraction for guests.

Guest highlights

The delicious and extensive breakfast buffet
The spacious rooms and availability of connecting rooms
The helpful and friendly staff in the restaurant and bar
The hotel's excellent location near the canals and convenient access to the metro and airport

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and dry cleaning.

Nearby attractions

Located in Copenhagen City Centre neighborhood, NH Collection Copenhagen is connected to a rail/subway station. Loppen and Royal Danish Theater are cultural highlights, and some of the area's landmarks include Borsen and Stork Fountain. Tivoli Gardens and Wallmans Circus Building are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee weekdays 6:30 am–10:00 am: dkk 96.67-237.35 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Copenhagen Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for NH Collection Copenhagen
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about NH Collection Copenhagen

Latest reviews (7)

N

Natalie

6 Apr 2024 - 8 Apr 2024
reviewed on orbitz

3 out of 5 stars

Nicely located with great breakfast buffet , however the rooms were tiny and the atrium rooms with / adults and child had a view of a moldy hole surrounded by other windows from people stuck in these atrium rooms. The shower had no door and no fan and it smelled moldy and water and steam got everything in the bathroom wet. Great location great service but I would not stay longer in that room !
S

Sam

30 Nov 2023 - 3 Dec 2023
reviewed on expedia

4 out of 5 stars

Overall, this was a nice hotel. We stayed with our 3 year old and felt it was a really mixed bag when it came to the staff. Some were extraordinarily nice and helpful, some were quite rude, particularly when it came to our 3 year old. I think the hotel needs to decide if it’s family friendly or not. Other than this, we enjoyed our stay.
A

Alpesh

20 Sept 2023 - 26 Sept 2023
reviewed on expedia

5 out of 5 stars

The staff very friendly and accommodating. High end customer service compared to other countries. Restaurant and bar staff were amazing with my young child too, very friendly. I'd definitely recommend to others.
S

Sassi Nida

23 Feb 2023 - 25 Feb 2023
reviewed on hcom

5 out of 5 stars

What an amazing amazing stay! The great service started already prior to arriving where we were upgraded to a better room and congratulated on the purpose of our stay (I had it mentioned when booking). I travelled with my bestfriend for a baby free weekend so we were looking for a relaxing trip with nice dinners. I reached out to the hotel prior to check if they had any tips on restaurants with the vibe we were looking for and we really got the best recommendations. Abel also made sure to reserve spots for us which was a great additional. We were taken care of throughout our stay. Overall the hotel is huge, but you will get a feeling of a cosy boutique hotel as the interior (and light!) is really warm and cosy. Rooms are amazing, beds and pillows….yeees!!! You dont want to miss out on the breakfast buffet- its really lush. Overall, all staff were very polite and interested in making our stay the best. Really happy with our choice!
F

Fahim

7 Jul 2022 - 11 Jul 2022
reviewed on orbitz

5 out of 5 stars

Excellent property. Rooms were very spacious. Great for families as we were able to get connected rooms. Breakfast options were really good compared to other 5 star properties. Friendly staff.
A

25 Jul 2023 - 27 Jul 2023
reviewed on hcom

5 out of 5 stars

Great hotel, great location. The premium room with a view of the water if definitely worth it! Stayed 2 adults with one child, everyone very happy! Don’t miss the newly opened rooftop bar, fantastic on a not so windy day!
A

12 Nov 2022 - 13 Nov 2022
reviewed on hcom

5 out of 5 stars

The property is on one of Copenhagen's lovely canals and within a 5 minute walk of the Metro that has a direct connection to the airport. The gentleman (Ugo) who checked us in provided lots of useful information about local attractions, dining options, and highlights for first-timers. And he was very kind to put us in a room facing the canal. The room was spacious with a legitimate king-sized bed and full sofa sleeper, which was plenty for my family of 3. The inclusive breakfast was delicious, with many cold and hot options. We have nothing but fond memories of our stay.
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