Mamaison Residence Downtown Prague

Absolutely awful. I checked into my room and quickly discovered that the walls were paper thin. I could literally hear the people in the next room crumple paper. They had a child and a dog so there was constant noise even though they weren't being abnormally loud. (the room itself wasn't great but it would have been acceptable). I went down to the front desk and explained the issue. He told me there were no other rooms available and that was that. I left the hotel and found new accommodations.

This is a fantastic hotel with really spacious rooms with kitchen facilities which is great for families. Very clean and very close to all the main areas of attractions

The breakfast selection is very poor and every day the same. Staying there for over 3 days and eat the same is not ideal. The toaster was broken all 5 days we where there. Location is convenient to the central sightseeing, but the hotel should mention that there's a renovation beside the hotel, and so that guests expecting noises. Rooms/suits are comfortable enough, but the extra person sleeping arrangements are terrible, it's easier to sleep on the floor than on sofa that you can feel every spring in mattress. 15-16 years old child couldn't get resting sleep on it. Hotel should advice on it, and maybe propose to change room for better sleeping arangments.

Wonderful experience, friendly and helpful staff, beautifully refurbished rooms and very clean. Only downside was that there was poor sound insulation between the room next door (the wall had an adjoining door, we suppose for guests who are families), we heard when our neighbour sneezed.