Boutique Spa Hotel Aqua Marina

Had a very poor stay at this hotel. 1. Karlovy Vary is a confusing town to drive in. We called the hotel to ask if we could stop in front of the hotel to unload our luggage and were told that we cannot ("impossible," the lady told us). So we had to park around 800 metres away and walk from there. 2 adults, 1 seven year old child, 1 eighteen month old toddler in a stroller + 4 pieces of luggage on a hot day. Never realised 800 metres could be that long! Once we reached there we saw that cars could come to the hotel and stop to unload the luggage. 2. The room we got (#54) is on the top floor so got really warm. There's a window but no cross ventilation to cool the room down, no air conditioning and not even a portable fan. We had to keep the door open through the night to create some cross ventilation. I slept on the floor because the little air that was passing through was best felt there. Apart from a night I spent at 16000+ ft in a leaky tent in the himalayas, this would rank as my most uncomfortable night. Net effect was that we forfeited one night's room rent and left a day early to spend the evening and night in Prague instead. On the positive side, the lady at the bar, the lady in the restaurant and the cleaning lady were all very friendly and helpful. The hotel itself is in a great location and is well maintained and kept.