Narcissos Waterpark Resort

The bathroom had not been cleaned at all and had body hairs all inside the shower where I had to shower my two small children it was disgusting.. the food was not at all good not a lot of choice of cakes or desserts it was the same thing every day and even the sponge you cakes weren't even that soft and fresh even the most simplest meal pasta had no taste to it... we have stayed there years ago where it was on the different management and the food was fantastic and the cakes fresh and different everyday

I thought the hotel was great. Staff in the restaurant and bar were fabulous. The rooms were spacious and clean. Hotel is great for families. Food selection was good.

Food was horrible- several times we found human hairs inside food also most of the time food wasn’t fresh- first day of our holidays all my family had food poisoning. Rooms not clean at all - we even found some blood drops on floor in our room. Car park always full - never can’t find empty spaces for parking. It was really bad hotel- I can’t understand why another people gave good reviews fir this place. Don’t recommend to anyone to stay in this place.

My grand kids stayed

We have been to many hotels over the past year in Cyprus, but this hotel was the worst by far. Overall the only good things: its waterpark for the kids, the rooms feel new, but not comfortable and the ice cream. All days that we stayed, only 1 waiter (old cypriot man) was wearing the mask properly. All other staff had the mask under nose or under chin. During buffets, no one was telling the guests to wear gloves or even masks! In all other hotels, they ask guests to wear masks and gloves. One young barman is totally rude. I told him not to hold the plastic cups from inside for hygiene. He got angry and didnt talk to me after this. At the reception, we told them that no one wears masks at the area and asked why they are not saying anything. Then the guy, sighed loud twice and went and told the guests to wear masks. The buffet, had 5-6 different food, basic salads, but the execution was poor. For all inclusive you get drinks from bar but there are not any snacks. The snacks are ordered from a menu and we have to wear proper clothes not swim shorts. By the pool, is full of bees. We dont mind them, but this is because noone gets empty glasses and cleans the floor or tables. Every day there are plastic cups with 20-30 bees in them or flying around them. We understand that is pandemic and they get lots of temporary staff, but where are the managers in order to manage properly even the basic rules for the pandemic, for how to be a proper barman, for cleaning the pool area?

The food was OK. Lot of options in breakfast, but it did not vary from day to day. Towel deposit was 5€, but can be changed each day. The temperature of the pool was fine. Lot of sunbeds near to the swimming pool. The a/c was fine. Daily room cleaning. The beverages was terrible. This is a family hotel. There are children every where. Our 2 persons bed was really bad. Sometimes it was slided under us. I still have back pain because the quality of it. We got studio, but the kitchen was almost empty. The fridge was very tiny. The floors are very loud. The door is very bad, you can hear everything that happens outside. Families wake up in the neighbor at 04:30 and starts to use mixer… In the evening the kids are very loud also because there is a disco dor them. The seimming pools can be used from 09:00-18:00.

Was pleasantly surprised by the buffet for breakfast/ lunch and dinner. A good tasty selection of choices. Freshly made omelettes in the morning. The water park was a winner with kids and the lifeguards were great with the children and made sure they were safe and ok. The hotel is set up for Russian tourists predominantly and didn’t see many British or mainland European travellers. Could be covid related as not many brits/ Europeans travelling. We went out both nights as not a lot of entertainment in the evenings. 25 minute walk to Protaras (€8 approx in a taxi) and headed to the Luna Park in Ayia Napa (€18 approx in a taxi). A good all round hotel for families and the kids won’t want to come out of the water park. Thankfully opening hours were 10-5.30 so they had to come out at some point lol.

Hotel is lovely and the children loved the waterpark and All inclusive ice cream and drinks. We stayed for a long weekend and enjoyed the food and atmosphere. It was quite busy and we struggled to get sunloungers. This was because of limited numbers of beds available due to Covid. Hotel staff were happy to help. Unfortunately there were some holiday makers that took All inclusive too far and spoilt our weekend by having a screaming match at 1am waking up most of the floor of the hotel. Hotel dealt with it really well.