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Residencia Santa Clara

Kids stay free
Connecting rooms
9.8/10 Exceptional
(135 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Residencia Santa Clara is a charming boutique hotel in Old Havana, offering a warm and welcoming atmosphere. While rooms are described as small, particularly the bathrooms, many guests highlight the wonderful staff who go above and beyond to make guests feel like family. The hotel's excellent restaurant and bar, along with its great location within walking distance of Old Town's attractions, are also frequently praised. Note that there is no elevator and noise levels may be an issue as the walls are thin.

Guest highlights

The incredibly welcoming and friendly staff who made guests feel like family
The delicious food and drinks served in the hotel restaurant and bar
The convenient location within walking distance of Old Town's attractions
The well-maintained rooms, though small, with reliable AC and other amenities

About the hotel

A bar/lounge, a snack bar/deli, and a rooftop terrace are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, self parking, and laundry facilities.

Nearby attractions

Located in Havana, Residencia Santa Clara is in the city center. Malecón and Plaza Vieja are notable landmarks, and the area's natural beauty can be seen at Santa María del Mar Beach. National Museum of Natural History and La Rampa are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in some public areas: free wifi
Wifi in public areas is free for up to 8 hours per day

Food and drink

1 bar
1 coffee shop/cafe
Free continental breakfast available daily 7:00 am–10:30 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair-accessible parking

Outdoor

Outdoor furniture
Rooftop terrace

More

Designated smoking areas (fines apply)

Nearest Airport

Airplane
Jose Marti International Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for Residencia Santa Clara
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

7 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Residencia Santa Clara

Latest reviews (7)

D

Duncan

28 Jun 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Great private boutique family owned hotel in old Havana. 7 rooms in total, and also has a restaurant/bar serving breakfast (included in my room rate) and lunch. Lots of hot water in the shower, reliable power and wifi. Friendly staff (Yuliet, Serguey, and Amin) that can assist in advising and booking all your needs. Conveniently located within walking distance to all the main downtown attractions. Highly recommend!
B

Benjamin

22 Jan 2024 - 26 Jan 2024
reviewed on expedia

5 out of 5 stars

Excellent staff, who treated you like one of the family. Restaurant and bar first rate. Rooms were small, particularly bathroom/toilet, but we knew that going in. Good location, walking distance to most things in the old town. No elevator, so might not be suitable for less mobile travellers. Only compliant would be the noise, as the walls were thin. We could hear doors opening and closing in nearby rooms, which did wake us up a few times when other guests arrived back late. Overall though, loved it.
B

Bryce

6 Oct 2023 - 10 Oct 2023
reviewed on expedia

5 out of 5 stars

Friendly, polite, and honest Cubans work here. This was my first time in Cuba and thanks to this place my experience was fantastic. When we come back to Cuba again we will stay here again. Tip: When walking through the city I met so many nice Cubans who are more then willing to help, and some but not all will ask for a little help, so carry with you some pesos to give in return; this is a very poor country so giving little goes a long way for them and their families.
S

Shad

24 Jun 2023 - 1 Jul 2023
reviewed on expedia

5 out of 5 stars

We spent 7 nights at Residencia Santa Clara and were very pleased with our accommodations, the room was great, AC worked wonderfully......and the entire staff was absolutely amazing and went out of their way to make everything about our stay better. Food was delicious and plentiful.......and breakfast hit the spot very morning. Yuliet, Amin, & Serquey took great care of everything we needed......when we left it felt like we were leaving family. Absolutely recommend and we will stay here again.
R

Roy

15 Mar 2023 - 25 Mar 2023
reviewed on hcom

5 out of 5 stars

Outstanding accommodations, service and staff, two thumbs up!!! We were very happy with everything!!! We would recommend this place to everyone looking for a a place in old Havana. The staff treated us like family ❤️
Z

Zaeema

Invalid Date - 6 Jan 2023
reviewed on wotif

5 out of 5 stars

We really enjoyed our stay! Sergey, Amin and another younger staff were all very helpful, fun and welcoming. We always enjoyed good drinks and conversation with them in the bar. The hotel is in a great area - safe, family oriented and on a quiet street. The rooms were modern, well maintained and all had AC!
S

Sarah

26 Aug 2022 - 30 Aug 2022
reviewed on wotif

5 out of 5 stars

the best boutique hotel in old havana. charming & chic, perfectly located on a small street by the water in havana viejo between san jose mercado & the capital. beautiful spaces made from recycled or repurposed materials. rooms are lovely and spacious (each has their own unique mural) with reliable (and wonderful!) ac, electricity, hot water and wifi and are immaculately maintained. excellent food and drinks with terrific staff who take amazing care and make guests feel like family. thank you internet for pointing me here!
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