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Duncan
28 Jun 2024 - 5 Jul 2024
reviewed on expedia
5 out of 5 stars
Great private boutique family owned hotel in old Havana. 7 rooms in total, and also has a restaurant/bar serving breakfast (included in my room rate) and lunch. Lots of hot water in the shower, reliable power and wifi. Friendly staff (Yuliet, Serguey, and Amin) that can assist in advising and booking all your needs. Conveniently located within walking distance to all the main downtown attractions. Highly recommend!
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Benjamin
22 Jan 2024 - 26 Jan 2024
reviewed on expedia
5 out of 5 stars
Excellent staff, who treated you like one of the family. Restaurant and bar first rate. Rooms were small, particularly bathroom/toilet, but we knew that going in. Good location, walking distance to most things in the old town. No elevator, so might not be suitable for less mobile travellers. Only compliant would be the noise, as the walls were thin. We could hear doors opening and closing in nearby rooms, which did wake us up a few times when other guests arrived back late. Overall though, loved it.
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Bryce
6 Oct 2023 - 10 Oct 2023
reviewed on expedia
5 out of 5 stars
Friendly, polite, and honest Cubans work here.
This was my first time in Cuba and thanks to this place my experience was fantastic.
When we come back to Cuba again we will stay here again.
Tip: When walking through the city I met so many nice Cubans who are more then willing to help, and some but not all will ask for a little help, so carry with you some pesos to give in return; this is a very poor country so giving little goes a long way for them and their families.
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Shad
24 Jun 2023 - 1 Jul 2023
reviewed on expedia
5 out of 5 stars
We spent 7 nights at Residencia Santa Clara and were very pleased with our accommodations, the room was great, AC worked wonderfully......and the entire staff was absolutely amazing and went out of their way to make everything about our stay better. Food was delicious and plentiful.......and breakfast hit the spot very morning. Yuliet, Amin, & Serquey took great care of everything we needed......when we left it felt like we were leaving family. Absolutely recommend and we will stay here again.
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Roy
15 Mar 2023 - 25 Mar 2023
reviewed on hcom
5 out of 5 stars
Outstanding accommodations, service and staff, two thumbs up!!! We were very happy with everything!!! We would recommend this place to everyone looking for a a place in old Havana. The staff treated us like family ❤️
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Zaeema
Invalid Date - 6 Jan 2023
reviewed on wotif
5 out of 5 stars
We really enjoyed our stay! Sergey, Amin and another younger staff were all very helpful, fun and welcoming. We always enjoyed good drinks and conversation with them in the bar. The hotel is in a great area - safe, family oriented and on a quiet street. The rooms were modern, well maintained and all had AC!
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Sarah
26 Aug 2022 - 30 Aug 2022
reviewed on wotif
5 out of 5 stars
the best boutique hotel in old havana. charming & chic, perfectly located on a small street by the water in havana viejo between san jose mercado & the capital. beautiful spaces made from recycled or repurposed materials. rooms are lovely and spacious (each has their own unique mural) with reliable (and wonderful!) ac, electricity, hot water and wifi and are immaculately maintained. excellent food and drinks with terrific staff who take amazing care and make guests feel like family. thank you internet for pointing me here!