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Hilton Garden Inn Santa Ana San Jose

3 1/2 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(638 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hilton Garden Inn Santa Ana San Jose is a modern hotel with comfortable junior suites and a lovely pool boasting great views. Families will appreciate the free parking and convenient location near many restaurants. While some minor issues like noise levels and a lack of bathroom storage have been mentioned, the overall experience is positive, especially given the hotel's cleanliness and beautiful design. Note that the pool may be closed for maintenance at times, so it's always best to check in advance.

Guest highlights

The comfortable junior suites
The pool with great views of the valley
Free parking

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a snack bar/deli are onsite.

Nearby attractions

Located in Santa Ana, Hilton Garden Inn Santa Ana San Jose is connected to a shopping center. Travelers who have shopping on the agenda can visit City Place Santa Ana and Multiplaza Mall Escazu. Looking to enjoy an event or a game while in town? See what's going on at National Stadium of Costa Rica.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Grocery/convenience store
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
1 swim-up bar and 1 bar
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 6:00 am–10:00 am on weekdays and 6:00 am–11:00 am on weekends: usd 15000 per person
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Phone accessibility kit
Pool access ramp on site
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
Art gallery
Designer stores
Evening entertainment
Outdoor pool
Shopping
Shopping mall

Outdoor

Free pool cabanas
Garden
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

More

Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Juan Santamaria International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Santa Ana San Jose
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Santa Ana San Jose

Latest reviews (4)

E

Emily

19 Mar 2023 - 21 Mar 2023
reviewed on orbitz

4 out of 5 stars

The property was recently built so still very clean with a great breakfast. However, there was construction at ground level and the pool was closed for an entire week, much to the disappointment of my kids. There were some strange things like light bulbs missing from the lamp and only decaf coffee in the room. It will be a nice location when the construction is done but I think hotels should alert you when the pool will be closed for a week.
R

Rosa

Invalid Date - Invalid Date
reviewed on orbitz

4 out of 5 stars

We stayed at the Hilton Garden Inn Santa Ana hotel in San José for 16 nights visiting my family, the hotel is beautiful and modern, it is new, the staff is very friendly and kind, the destination is amazing, but there are several things that need to be improved. the beds are not comfortable, the bathroom is modern and the vanity has no place to put personal bathroom items, they should put a shelf under the bathroom sink for that, the hair dryer is not in the bathroom but in the closet because it has no place If put, the walls in the rooms is very thin and does not insulate the noise from other rooms, a lot of noise at night and in the morning. This hotel is very beautiful but they should correct all these ,but it is also the Best hotel in the Santa Ana area. There is a lot restaurants front Hotel .
G

Gabriel

13 May 2022 - 16 May 2022
reviewed on orbitz

5 out of 5 stars

Comfortable junior suite. Free parking. Pool with great views of the valley.
E

Evelyne

7 May 2022 - 14 May 2022
reviewed on orbitz

5 out of 5 stars

Everything was fine . Nice place to stay with family
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