Hilton Garden Inn Cali Ciudad Jardin

Our stay consisted of 4 nights. Our first night we went inside our room and it smelled like weed then the smell started to go away. The air conditioner had an issue that would sound all night with this weird sound like if something was not clicking right. Next morning I went to the front desk and they fixed the issue. On our second night, my husband was taking a shower and the water went off, called the front desk and it’s when they tell me that there was an issue in second floor and they had shut off the water for 30 min. It took like 1 hr and half to get back, we had a meeting to go to and we had to go to one of my family’s house who lives close for my husband to take a shower. Lastly, we rented a car during our stay in Cali and the entrance to the parking garage is TERRIBLE the car hits on the bottom really really bad because there’s a bump kind of a hill to go into the parking garage. The rest of the hotel was great, great location, food was good and service as well. Hopefully this review can help fix the other issues.

Amazing experience with my family and friends!!