G
German
5 Jul 2024 - 13 Jul 2024
reviewed on expedia
5 out of 5 stars
My family had a great time, beautiful hotel. Staff was the best! I’ll definitely come back here
J
Jose
24 Mar 2024 - 28 Mar 2024
reviewed on expedia
5 out of 5 stars
Manuel made our vacation Memorable. Since the time we got to the hotel until the taxi picked us up to take us back to the airport, attentive, professional and amicable . He made sure we had a great time with the family in the beautiful Island of San Andres.
J
Jose
5 Oct 2023 - 9 Oct 2023
reviewed on expedia
5 out of 5 stars
This is a gem of a hotel. It is modern and clean. Rooms are spacious, state of the art, and quiet. Staff are wonderful, polite, very helpful. The breakfast buffet has many high quality and tasty options. The restaurant is excellent with fantastic ambience and great cuisine. The rooftop pool is great. The only drawback was that the pool has no separate area for children or a time slot for adults only so it’s not great for couples as children run / scream amok. This is a fantastic place to stay.
R
Ronald
28 May 2023 - 29 May 2023
reviewed on hcom
5 out of 5 stars
My family is from San Andres and this is by far the best hotel I have stayed in on many different trips to the island. Excellent quality overall and very convenient location a short walk to most of El Centro. Great pool, restaurant and bar as well. All the features and amenities of a quality 4 star hotel in the United States. Highly recommended!
L
Leonard
3 Oct 2022 - 9 Oct 2022
reviewed on orbitz
5 out of 5 stars
Excellent please to vacation with friends and family or couples.
J
Janus
4 Aug 2022 - 12 Aug 2022
reviewed on orbitz
1 out of 5 stars
It's a new-ish hotel and in a pretty decent area. My girlfriend and I had planned to stay a week but only spend 3 nights due to a family emergency, so we had to return to Medellin. It looks nice enough in general, but the construction of everything feels a bit cheap, the hotel is *super* noisy (you will definitely hear your neighbors), and the service is generally very poor.
On arrival (which was unfortunately around 10PM) we checked in to the room only to find *one* small bottle of water in the room. The desk did not have any water for sale, so we had to walk through the rain to find water at a store at least a block away. I'm glad we didn't arrive any later or the stores would have been closed.
We never had breakfast here, the small dining area was always packed and half of the trays in the included buffet were usually empty, and the food didn't look that great. Just basic stuff - waffles, reconstituted eggs, boiled hot dogs, some fruit, but certainly nothing special, and you would have to fight people for it if you wanted to eat. We tried 3 times, and each time it was the same experience, so we ended up eating outside of the hotel. Fortunately there are a few good restaurants nearby.
We also tried swimming in the pool, it was mysteriously 'closed' (at noon on the day we tried!) but we saw some couples lounging up there, I guess they were on the VIP list.
We received no refund for the the 4 nights we lost having to come home early. Expedia was no help at all.
A
Anita
8 Aug 2022 - 10 Aug 2022
reviewed on orbitz
5 out of 5 stars
We LOVED this place. I really recommend this place. I stood with my kids and they had so much fun too.
V
Veronica
31 Jul 2022 - 5 Aug 2022
reviewed on orbitz
5 out of 5 stars
The service was great, the rooms were very clean, the property was beautiful. It’s close to the main shopping area, to the marina and to the beach. The breakfast was excellent, the staff was very helpful and accommodating. My kids loved the pool. It was a great stay and I would recommend the hotel.
A
7 Oct 2023 - 11 Oct 2023
reviewed on hcom
4 out of 5 stars
You will not be on the beach, but close enough. The building is relatively new, so it will be much more comfortable than other beach-front properties. We came on a family vacation and would stay again there.