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Fairmont Peace Hotel

5 star hotel
9.6/10 Exceptional
(967 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Fairmont Peace Hotel is a luxurious hotel in Shanghai, famed for its history, elegance, and exceptional service. Families will appreciate the spacious rooms and the hotel's central location, providing easy access to major attractions. While the breakfast buffet may cater more towards Chinese tastes, the outstanding staff are praised for their helpfulness and ability to cater to families' needs. The hotel offers a truly memorable experience, though some guests note that certain amenities, such as a hand bidet spray, may not be present in all rooms.

Guest highlights

The exceptional and friendly staff, always willing to help and cater to family needs.
The hotel's central location, providing easy access to Shanghai's top attractions.
The spacious rooms, offering ample space for families.
The historical charm and elegance of the hotel, creating a unique and memorable experience.

About the hotel

This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a health club, and a bar/lounge.

Nearby attractions

Located on the waterfront, Fairmont Peace Hotel is in Downtown Shanghai neighborhood and is connected to a shopping center. Great World Entertainment Center and Yu Garden are local attractions and those in the mood for shopping can visit Huanghe Road and Shanghai Times Square. Traveling with kids? Consider Shanghai Natural History Museum, or check out an event or a game at Hongkou Football Stadium. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: wifi (cny 99 per day)
Available in some public areas: free wifi

Food and drink

1 bar
24-hour room service
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–10 am: cny 259 for adults and cny 160 for children

Spa

11 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

2 spa tubs
Fitness center
Full-service spa
Indoor pool
Nightclub
Sauna
Shopping
Steam room

Outdoor

Rooftop terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property

Nearest Airports

Airplane
Shanghai Hongqiao International Airport
15 km from this hotel
Shanghai Pudong International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Fairmont Peace Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Fairmont Peace Hotel

Latest reviews (7)

M

Michael

26 Sept 2023 - 29 Sept 2023
reviewed on hcom

5 out of 5 stars

Simply one of the true 5 star hotels globally. Exquisite service. Phenomenal food. I will never stay anywhere else in Shanghai. They make you feel so special. Like family. They cannot do enough for you.
Z

ZHIJIAN

18 Jul 2023 - 20 Jul 2023
reviewed on orbitz

4 out of 5 stars

The service is very good, including the attitude of the employees, the rooms are spacious and the bed is quite comfortable, check-in was fast. Some things that we didn't like I don't think we will return to the hotel; Between the bathroom tiles it had a black line of dirt, we were a family of 6, the elevator barely fit and the prices were exaggeratedly high for food, wonton soup that is commonly available for 20 yuan there, it was sold for 188, 5 yuan soda had it for 55 yuan, we know that because it is a 5-star hotel the prices are higher but to such an extent it is not justifiable. something that only happens in this country, wearing a cap to use recreation pool, hahaha (sorry but it's funny).
Y

Yi

4 Oct 2019 - 8 Oct 2019
reviewed on hcom

5 out of 5 stars

Staying at one of the most iconic historic sites in Shanghai was an unexpected unusual experience out of all the other hotels/resorts stays I have ever encountered in my adult life. Originally, the stay was for one room only out of my family member's high recommendation. As soon as we arrived, I began to understand there is a reason why this historic hotel is capable of charging a higher rate than the same star rating hotels blocks away and still maintaining it's top tier spot from user review. We end up booked one extra room to enjoy our stay even more. Simply put, you got what you paying for, and a lot more. The Fairmont Gold service is at an entire different level of service from both the personal touch of initial encounter of Zoey who gave a very informative introduction for my family's first stay and from Eileen who streamline the expedited checkout service with ease at our last date. The Fairmont Gold provides so much more than any other hotel services: continental breakfast in a classical lounge, afternoon tea, evening Hors d'oeuvres(appetizer served at the beginning of a meal), in lounge selection of free alcohol at bar. Not to mention well replenished water bottles, top brand personal hygiene products (Rose 31). Furthermore, thanks to hotel's museum curator Linda, we were giving some exclusive access to tour the hotel areas which was close to public tour on the date of our tour. This complete our trip in Shanghia, China. Try at least once and you shall see.
J

Jerry

24 May 2018 - 28 May 2018
reviewed on orbitz

3 out of 5 stars

Its elegance and beautiful but with flaws. Staff were excellent and charming like the hotel but if you and your family are used to hand bidet spray in the toilet seat, then this hotel is not for you. The toilet in the room don't have a hand bidet spray which I find it surprising for a hotel of such stature. There are many electric plugs but most of them in our room are not working. If it ain't working, then it need to be fixed. If it can't be fixed, then it is not rentable. Overall mixed emotions with such a grandeur place.
R

Roger

15 Jun 2017 - 22 Jun 2017
reviewed on expedia

5 out of 5 stars

Location is central for Bund, Old Town, Pudong, Nanjjng Rd and subway lines 2 and 10. Staff is most professional, knowledgeable and helpful. Lily Li was awesome and instrumental in us enjoying our time. We were a family of four with two kids and continuously changing needs - nonetheless we had a very smooth stay with our smallest whims and needs catered for. Will likely make many more stops at this hotel.
A

Anna

Invalid Date - Invalid Date
reviewed on wotif

5 out of 5 stars

I loved this hotel so much!! From the moment I walked into this amazing establishment I loved it. The staff were so friendly, dress perfectly and had a big smiles on their faces. I stayed here with my husband and 2 children. The rooms were so amazing. I loved everything about this place and can't wait to come back. The only place I will stay in Shanghai!!
A

24 Apr 2021 - 27 Apr 2021
reviewed on orbitz

5 out of 5 stars

This is a hotel full of history, charm and elegance. I stayed here with my wife and two kids (14 and 12) and loved it. The location is superb. After being in too many five stars hotels in China I can confidently say that here one meets the best English speaking staff that one can ever encounter in hotels in this country. My only criticism is that the breakfast buffet was biased towards the Chinese taste buds, however, the overwhelming majority of the guests where Chinese so one cannot really complain.
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