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The Portman Ritz-Carlton, Shanghai

5 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(613 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Jing'an neighborhood, The Portman Ritz-Carlton, Shanghai is connected to a shopping center. Jing'an Temple and People's Square are notable landmarks, and travelers looking to shop may want to visit Nanjing Road Shopping District and The Bund. Looking to enjoy an event or a game while in town? See what's happening at Shanghai Stadium or Hongkou Football Stadium. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 7:00 am–10:30 am: cny 274 for adults and cny 137 for children
Room service available

Spa

3 treatment rooms
Body treatments
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Portable bathtub seat
Roll-in shower (select rooms)
Transfer shower
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant

Things to do

Aerobics classes
Fitness center
Indoor pool
Lifeguards on site
Outdoor pool
Sauna
Shopping
Shopping mall
Spa services
Spa tub
Steam room

Outdoor

Lifeguards on site

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store
Lockers available

More

Smoke-free property

Nearest Airports

Airplane
Shanghai Hongqiao International Airport
11 km from this hotel
Shanghai Pudong International Airport
35 km from this hotel
map

Reviews that mention...

Family Reviews

for The Portman Ritz-Carlton, Shanghai
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about The Portman Ritz-Carlton, Shanghai

Latest reviews (1)

T

Thijs

2 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

Had a junior suite, the lounge and especially the staff in the lounge (Tina and ?) are amazing! Food is of good quality, location is nice, limo and laundry service are superb. The suite service made it a real Ritz Carlton experience.
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