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Pan Pacific Suzhou

4 1/2 star hotel
Kids stay free
9/10 Excellent
(361 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Pan Pacific Suzhou is located in Gusu District, a neighborhood in Suzhou, and is on the Strip and on the riverwalk. Guanqian Street and Metro Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Classical Gardens of Suzhou and Qionglongshan Dongwu National Forest Park. Traveling with kids? Consider Couple's Retreat Garden and Soody Candy Land.

Popular amenities

Family friendly

Children's pool
Indoor pool
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Billiards/pool table
Children's pool
Fitness center
Indoor pool
Outdoor pool
Sauna
Steam room
Table tennis

Outdoor

Garden
Picnic area
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Lockers available

More

Smoke-free property

Nearest Airport

Airplane
Shanghai Hongqiao International Airport
70 km from this hotel
map

Reviews that mention...

Family Reviews

for Pan Pacific Suzhou
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

1 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

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We have selected a sample of reviews which reflect what families have said about Pan Pacific Suzhou

Latest reviews (1)

c

cheuk shing

20 May 2024 - 22 May 2024
reviewed on expedia

5 out of 5 stars

Very very enjoy this place - the family suite room we had was excellent and it felt like we were living in a palace. The staff was good helping us get cars and being attentive whenever we came to the lobby but they didn’t tell us about some of the perks like the night cruise and hanfu clothing which was a shame. We found out when we were checking out and walked past a sign.
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