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Grand Hyatt Shenzhen

5 star hotel
9/10 Excellent
(446 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

5 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a coffee shop/cafe.

Nearby attractions

Located in Luohu neighborhood, Grand Hyatt Shenzhen is connected to a shopping center. The MixC Shopping Mall and Dongmen Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Happy Coast and Window of the World. Shenzhen Museum and Fairy Lake Botanical Gardens are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges
24-hour room service
5 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:30 am: cny 218 per person

Spa

13 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Facials
Hydrotherapy
Manicures and pedicures
Massage/treatment rooms
Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-width doorways

Things to do

Designer stores
Fitness center
Full-service spa
Outdoor pool
Shopping mall
Yoga classes

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Couples dining
Designated smoking areas
Romance packages available

Nearest Airports

Airplane
Hong Kong International Airport
31 km from this hotel
Shenzhen Bao'an International Airport
32 km from this hotel
Macau International Airport
69 km from this hotel
map

Reviews that mention...

Family Reviews

for Grand Hyatt Shenzhen
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

1 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Grand Hyatt Shenzhen

Latest reviews (1)

x

xiao hong

30 Dec 2023 - 31 Dec 2023
reviewed on hcom

3 out of 5 stars

It's a bit far from the subway. The most inconvenient thing about the room is the bathroom. Three sides are surrounded with glass but not shade. Since I travelled with my family, it's quite troublesome, have to wait till one finishes the bath or shower before I can enter.
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