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Novotel Viña del Mar
4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(352 verified Hotels.com guest reviews)
About the hotel
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a rooftop terrace, and a conference center are onsite.
Nearby attractions
Located in Vina del Mar, Novotel Viña del Mar is in the city center and near the beach. Palace Vergara and Flower Clock are notable landmarks, and the area's natural beauty can be seen at Acapulco Beach and Quinta Vergara. Aquapark Aviva and Museo de Historia Natural are also worth visiting.
Popular amenities
Family friendly
Free cribs/infant beds
Soundproofed rooms
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee 7:00 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends: usd 18 for adults and usd 10 for children
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Accessibility
Accessible bathroom (select rooms)
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height bed
Low-height counter and sink
Low-height desk
Low-height door lock
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways
Things to do
Fitness center
Sauna
Outdoor
Pool sun loungers
Pool umbrellas
Terrace
Conveniences
Elevator
More
Romance packages available
Smoke-free property
Nearest Airport
Comodoro Arturo Merino Benitez International Airport
82 km from this hotel
Reviews that mention...
Family Reviews
for Novotel Viña del Mar
3.5 out of 5 stars
2 reviews
Review data
5 star reviews
- 50%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 50%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Novotel Viña del Mar
Latest reviews (2)
R
Ricardo
23 Jul 2022 - 24 Jul 2022
reviewed on expedia
5 out of 5 stars
A couple had a very busy night in the room across ours. Very loud walking (?) and screaming almost all night. This shouldn't happen in a family friendly hotel.
A
27 Dec 2022 - 30 Dec 2022
reviewed on hcom
2 out of 5 stars
At check-in told pool was not working (not on hotels.com site but claimed it was on hotel site). Front desk said we could go and swim in the sea (water temp is only 62 deg F)! Barking dog in breakfast restaurant! Crib set up for 14 year old child and only 2 towels when booking was clear on ages and number of guests. Front desk called to ask if there was a fire in the room because computer registered an alarm. No fire and no alarm in room - surely the room alarm should have gone off if the system registered? Front desk did not believe us and came up to ask again. Hearing no alarm they returned. Is the alarm system working - glad we did not have to find out
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