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Gran Pacifico

3 1/2 star hotel
8.6/10 Excellent
(148 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A restaurant, concierge services, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, multilingual staff, and a porter/bellhop are onsite.

Nearby attractions

Located in Puerto Montt, Gran Pacifico is by the sea. Casa del Arte Diego Rivera and Juan Pablo II Museum are cultural highlights, and some of the area's landmarks include Yunge House and Gotschlich House.

Popular amenities

Family friendly

Free cribs/infant beds
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Free buffet breakfast available daily 7:30 am–10:30 am
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Conveniences

Elevator
Front-desk safe
Newspapers in lobby

More

Renovated entire property - november 2021
Smoke-free property

Nearest Airport

Airplane
El Tepual Airport
13 km from this hotel
map

Reviews that mention...

Family Reviews

for Gran Pacifico
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Gran Pacifico

Latest reviews (2)

J

Julie

19 Jan 2023 - 20 Jan 2023
reviewed on hcom

4 out of 5 stars

The hotel was nice, staff great. However, I had to report the filthy bathtub/shower walls. Only stayed one night, but hopefully will be cleaned. It’s located very near to the beach boardwalk. Lovely children’s playground. The street the hotel is on is a little run down, but a short walk to better areas. It was just a stopover night for us on return from Chiloe.
U

Ulrik

27 Aug 2022 - 2 Sept 2022
reviewed on hcom

1 out of 5 stars

The "junior suites" turned out to be ordinary, small rooms. The carpets and wall fabric has not been adequately cleaned since before the pandemic, so the smell in the rooms are intolerable and gets into your clothes. I asked for some coffee in the room, but this was impossible, in general the staff was less than helpful. I will never stay in this hotel again.
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