1/29

Hotel Port Royal

4 star hotel
9.4/10 Exceptional
(2062 verified Hotels.com guest reviews)
See verified family reviews (21)

generated by AI based on family reviews

Overview

Hotel Port Royal is a great option for families visiting Quebec City. The hotel is well-located, close to restaurants, shops, and attractions in the Old City. Many guests appreciate the spacious suites, which offer enough room for families, and some even include a separate bedroom and kitchenette. The staff are praised for their friendliness and helpfulness. While some guests experienced issues, the majority of reviews highlight a positive experience with comfortable and clean accommodations.

Guest highlights

The spacious junior suites, offering a separate bedroom and enough space for families.
The hotel's excellent location, close to restaurants, shops, and attractions in Quebec City's Old Port and Petit Champlain areas.
The friendly and accommodating staff, known for going above and beyond to assist guests.
The quiet and clean accommodations, particularly in the separate building across the street from the main hotel.

About the hotel

A marina, a full-service spa, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking.

Nearby attractions

Hotel Port Royal is located in Old Quebec, a neighborhood in Québec City, and is near a train station and near the boardwalk. Old Port Quebec City and Place Royale are notable landmarks, and travelers looking to shop may want to visit Laurier Quebec. Looking to enjoy an event or a game while in town? See what's going on at Videotron Centre. Spend some time exploring the area's activities, including skiing and golfing. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 7:00 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: cad 22 for adults and cad 16 for children
Room service available

Spa

Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Things to do

Full-service spa
Shopping

Outdoor

Marina onsite
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Jean Lesage International Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Port Royal
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

81%

4 star reviews

10%

3 star reviews

0%

2 star reviews

5%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Hotel Port Royal

Showing 1 - 10 of 21 reviews

Latest reviews (21)

W

William

24 Jul 2024 - 26 Jul 2024
reviewed on hcom

2 out of 5 stars

Very rude night personal, I hurt myself on the corner of the bed every night . Stayed with family two days . excellent location . Close to the old city .
L

Leila

10 Jul 2024 - 11 Jul 2024
reviewed on expedia

1 out of 5 stars

We booked a stay here because the hotel seemed popular. We were placed on a low floor facing the road, it was incredibly loud. We heard music playing late into the night. The hotel room walls are also paper thin, heard kids screaming from other rooms. When I shared my feedback the hotel denied the street being loud. Dont appreciate the lack of customer service. Don’t book here if you want a good nights rest.
E

Eric

5 Jul 2024 - 7 Jul 2024
reviewed on hcom

5 out of 5 stars

Dog friendly great room for family and close to lots of restaurants and shops
S

Steve

23 Jun 2024 - 25 Jun 2024
reviewed on hcom

5 out of 5 stars

Spent a couple of days on a family vacation in Quebec City and had a wonderful stay. The hotel staff was very accommodating and friendly. The price and location were both great with access to some great food and coffee shop.
C

Cesira

9 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

We stayed in a junior suite, which is a separate building across the small street. It was so quiet. Clean and renovated. Enough room. It was at the end of lower town but still walkable to everything.
C

Christopher

3 Jun 2024 - 5 Jun 2024
reviewed on hcom

5 out of 5 stars

Great stay, enjoyed the room! Dog and toddler friendly, would stay there again!
L

Lori

3 Mar 2024 - 4 Mar 2024
reviewed on expedia

5 out of 5 stars

My boyfriend is a veteran with a support dog. Unfortunately he had to go to the hospital while we were here but fortunately the staff treated me like family and helped me calm down…even gave me a comforting hug and allowed me to call them for translation if necessary
V

Vanessa

18 Feb 2024 - 21 Feb 2024
reviewed on hcom

5 out of 5 stars

My son and I had a great time in Quebec. This hotel is quiet, clean, charming and very well situated in the old part of the city. We were able to get some nice walks in while also being close to family we were there to visit. My son had decided to come with me at the last-minute and the staff at the hotel was very accommodating, finding me a more spacious room. There is also parking available which is a huge advantage in that part of Quebec.
A

Alicia

18 Feb 2024 - 22 Feb 2024
reviewed on expedia

5 out of 5 stars

My family and I had a wonderful stay. The entire property was beautiful and clean. The staff were all very friendly and helpful. This was the first time we brought our dog on vacation with us and it went so smoothly. We can't wait to visit again!!
C

Carole

30 Dec 2023 - 31 Dec 2023
reviewed on orbitz

5 out of 5 stars

Perfect location just minutes away from many attractions in the Old Port & Petit Champlain. Our Junior Suite was in another building across the street from the main hotel. It was a spacious suite (separate bedroom has a door) with a baby crib and murphy bed, just what we needed for our young family of 5! Appreciate the modern stay in a historic neighborhood.
Check in / Check out
Check out
Change your dates
Checking availability...
Estimated total price on hotels.com

Similar Hotels