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Hôtel Universel in Rivière-du-Loup

4 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1603 verified Hotels.com guest reviews)
See verified family reviews (28)

generated by AI based on family reviews

Overview

Hôtel Universel in Rivière-du-Loup is a popular choice for families, offering a fun-filled experience with its indoor pool featuring a waterslide. While some families have noted occasional noise and crowding around the pool, many guests appreciate the convenient location, modern rooms, and friendly staff. The hotel also boasts a well-equipped gym and a restaurant with lovely modern decor. The hotel is praised for its quick check-in and clean, comfortable rooms, making it a convenient stop for families travelling with young children.

Guest highlights

The indoor pool with waterslide
The modern and comfortable rooms
The friendly and helpful staff

About the hotel

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Riviere Du Loup, Hôtel Universel in Rivière-du-Loup is connected to the convention center. Musee du Bas St Laurent and Manoir Fraser are cultural highlights, and some of the area's activities can be experienced at Club De Golf De Riviere-Du Loup and Riviere-du-Loup Saint-Simeon Ferry. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee weekdays 6:30 am–11:00 am: cad 7-16 per person
Room service available

Spa

12 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Spa tub
Thalassotherapy
Turkish bath/hammam

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Full-service spa
Indoor pool
Sauna
Seasonal outdoor pool

Conveniences

Atm/banking services
Banquet hall
Elevator

More

Fireplace in lobby
Smoke-free property
map

Reviews that mention...

Family Reviews

for Hôtel Universel in Rivière-du-Loup
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

28 reviews

Review data

5 star reviews

43%

4 star reviews

36%

3 star reviews

18%

2 star reviews

0%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Hôtel Universel in Rivière-du-Loup

Showing 1 - 10 of 28 reviews

Latest reviews (28)

A

Antonio

26 Jul 2024 - 27 Jul 2024
reviewed on hcom

3 out of 5 stars

Hotel for family with young children. The pool is great, with a splash, but noisy and overcrowded by the children. Take care for wet floor and wet elevator…
A

Arwah

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Swimming pool, upgraded room, sound proofing between rooms, kids arcade
A

Amanda

5 Jul 2024 - 6 Jul 2024
reviewed on expedia

5 out of 5 stars

A stay over so didnt explore much, pool was crowded and very chlorine heavy. Nothing was open in town and we arrived at 9pm with hungry kids :( muddled through with snacks but if your checking in late i recommend stopping for food before you arrive
J

Jacqueline

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

Very family friendly
M

Margaret

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

3 out of 5 stars

First stay on way to PEI was very nice. Excellent room, staff and service with quiet well maintained room. So booked a stay for on the way back. Unfortunately, total opposite. Room wouldn’t cool down, sliding doors wouldn’t lock, toilet seat wasn’t properly installed. Noisy and blackout blinds didn’t blackout pool lights. Noise above sounded like someone dragging cement blocks across the floor. In their defence it was booked solid with many young children and we were looking for a quiet enjoyable evening.
R

Rachael

29 May 2024 - 30 May 2024
reviewed on expedia

5 out of 5 stars

A fun family environment!
A

Allison

23 Feb 2024 - 24 Feb 2024
reviewed on expedia

5 out of 5 stars

There was kid running in the hallway. Even at 1a.m. Except from that, everything was Perfect. 😁
M

Maria

23 Dec 2023 - 24 Dec 2023
reviewed on expedia

5 out of 5 stars

Lovely modern room and restaurant. Fun pool with a slide for the kids, and great gym with everything you need, all in working order. Staff was very friendly. Thanks!
A

April

21 Aug 2023 - 22 Aug 2023
reviewed on orbitz

5 out of 5 stars

Very comfortable hotel, children especially like the swimming pool.
M

Mattia

18 Aug 2023 - 19 Aug 2023
reviewed on orbitz

5 out of 5 stars

Nice for families with kids!
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