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Old Mill Toronto

4 star hotel
Kids stay free
9.2/10 Wonderful
(1007 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Old Mill Toronto is a charming hotel praised for its exceptional customer service and family-friendly atmosphere. Families appreciate the spacious and comfortable rooms, some offering tranquil parkland views. The hotel's convenient location allows for easy access to downtown Toronto while maintaining a peaceful setting. While some past guests have noted limitations with in-room dining options, the overall consensus points to a pleasant family experience.

Guest highlights

The exceptionally friendly and helpful staff.
Spacious and comfortable rooms with some offering park views.
The convenient location, offering easy access to downtown Toronto while maintaining a quiet setting.

About the hotel

This smoke-free hotel features a full-service spa, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Additionally, massage/treatment rooms, a business center, and concierge services are onsite. Housekeeping is available on request.

Nearby attractions

Located on the riverwalk, Old Mill Toronto is in Etobicoke neighborhood and is connected to the convention center. Toronto Eaton Centre and Yorkdale Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Ripley's Aquarium of Canada. Looking to enjoy an event or a game? See what's going on at Rogers Centre or Scotiabank Arena. Take an opportunity to explore the area for water adventures such as kayaking and other activities like golfing.

Popular amenities

Family friendly

Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Continental breakfast available for a fee daily 7:00 am–10:00 am: cad 7.00-25.00 per person
Room service available

Spa

11 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Reflexology
Spa open select days

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-width doorways

Things to do

Full-service spa
Hiking/biking trails

Outdoor

Garden

Conveniences

Elevator
Front-desk safe

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Toronto Pearson International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Old Mill Toronto
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Old Mill Toronto

Latest reviews (6)

J

Jean

7 Jul 2024 - 8 Jul 2024
reviewed on expedia

5 out of 5 stars

I recently stayed at the Old Mill Inn for a personal trip, and it exceeded our expectations. From the moment we arrived, the Front Desk provided an easy check-in. The location is perfect, closest to my family new residence. The room was immaculate, spacious and elegantly decorated with a modem bathroom. The bed was incredibly comfortable. One of the highlights was the restaurant next door at the Old Mill Restaurant. It was excellent -- delicious, great service and friendly staff. Overall, my experience at the Old Mill was excellent. I highly recommend this hotel for anyone visiting the city and wanting to be on the west side of Toronto for business or leisure. I will definitely be returning!
X

Xue

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

5 out of 5 stars

Very family friendly and customer service is great
E

Elizabeth S.

10 Oct 2023 - 13 Oct 2023
reviewed on expedia

5 out of 5 stars

The staff were exceedingly friendly and helpful. I grew up in the Kingsway area and our family enjoyed many happy dinners at the Old Mill. My grandparents did as well. I felt very much at home and as someone who has been away many, many years, it was wonderful.
S

Shendah

19 Aug 2023 - 20 Aug 2023
reviewed on expedia

5 out of 5 stars

We had a lovely stay at The Old Mill for a family event in the area. The room had a view overlooking parkland and was spacious and comfortable. The front desk was exceptionally friendly and check in and out was handled with ease. The room service breakfast was very good as well. We will stay here again as The Old Mill is central to downtown Toronto but in a beautifully quiet and tranquil setting.
A

AMY

21 Jul 2023 - 22 Jul 2023
reviewed on travelocity

2 out of 5 stars

I liked the olde world atmosphere I didn't like the amenities. At that price I didn't like only being able to have breakfast in my room. we had two rooms with two in each and four sitting on the bed for breakfast was not easy. Even for two people.no dinner in the hotel after 9pm or in restaurant next door. The worst was coming back on my second day to find both our rooms hadn't had a housekeeper. I was later told that to get a housekeeping service you have to pay extra. nobody told me this.Disgusting to come back to last nights dishes in the room and no clean towels. And yet on my first morning housekeeping came in at 7am and woke us up. Then at 8am I got woken twice with demands I go to the desk as the night staff hadn't taken a deposit for four people but for two rooms. I was so disappointed with what was a special family reunion
C

Carlos

Invalid Date - 20 Dec 2022
reviewed on travelocity

2 out of 5 stars

Booked a surprised little getaway for my wife and newborn baby. Promoted on Expedia and on the oldmill website as being a getaway place. I figured during Christmas there would be fun things going on. NO room service available (even tho at time of booking this wasn’t mentioned). restaurant was closed , even at night.we basically paid 600 cad for a room and had to order in. Wouldn’t have booked it if I knew everything would’ve been closed . It’s not a getaway when you need to go out and get food.
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