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Comfort Hotel & Suites

3 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1001 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Families will find much to love at the Comfort Hotel & Suites. Many reviewers highlighted the fantastic breakfast, a real plus for families, and the swimming pool and hot tub, providing excellent entertainment for children. Guests also appreciate the helpful staff who are willing to accommodate requests for late checkouts and rooms on the same floor. While some negative reviews mention issues with cleanliness and maintenance, the overall positive feedback suggests a generally pleasant family-friendly experience.

Guest highlights

The fantastic breakfast, described as impressive and including a wide variety of options.
The swimming pool and hot tub, offering great entertainment for children.
The helpful and accommodating staff, willing to assist with requests for late checkouts and rooms on the same floor.

About the hotel

An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite.

Nearby attractions

Located in Peterborough, Comfort Hotel & Suites is in the city center. Hutchison House Museum and Smith Town Hill House are local landmarks, and some of the area's attractions include Milltown Mini Golf – Family Fun Park and Riverview Park and Zoo. Looking to enjoy an event or a game while in town? See what's happening at Peterborough Memorial Centre or Lions Spiplex Sports Dome. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free on-the-go breakfast available daily 7:00 am–10:00 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby

More

Fireplace in lobby
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Comfort Hotel & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

70%

4 star reviews

0%

3 star reviews

20%

2 star reviews

0%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Comfort Hotel & Suites

Latest reviews (10)

S

Sheldon

31 May 2024 - 2 Jun 2024
reviewed on hcom

5 out of 5 stars

Was overall a great weekend spent with my family
L

Lyndsie

18 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

Wheelchair accessible A fantastic breakfast ! Our family really enjoyed the pool! This will be our go to family stay It was very helpful that we asked for a later checkout time so our daughter could enjoy the pool after the free breakfast and it was no problem ! Great staff. See you again soon.
A

Ashley

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

1 out of 5 stars

They didn’t notify us that the pool was closed, we purposely booked this hotel because the site showed a pool. Even upon checking in, they didn’t notify us at all that this was closed. Our room didn’t have extra bedding for the pullout couch, even though we reserved a king bed with a pullout and the reservation showed 2 adults 2 children. Our tv picture is so bad you can’t even see facial features on the people. We will never book here again.
T

Tara

12 Jan 2024 - 13 Jan 2024
reviewed on expedia

5 out of 5 stars

We stayed while there was a hockey tournament in town. The staff were very busy but still did an excellent job with service. Breakfast was absolutely packed but the food was always hot and they refilled as necessary. Despite the chaos of the hockey kids, the staff were amazing. We really enjoyed our stay.
J

Jarid

11 Nov 2023 - 12 Nov 2023
reviewed on hcom

5 out of 5 stars

Stayed while visiting family in PTBO. Great place to stay with my 2 boys. They enjoy their continental breakfast and pool/hot tub. I enjoyed cleanliness and quite atmosphere
R

Ruthannah

12 May 2023 - 13 May 2023
reviewed on orbitz

3 out of 5 stars

The foyer and breakfast are was beautiful bit it just went downhill from there. The toilet hadn't been cleaned, the sink was chipped and worn but it was the pool that pushed everything over the edge. You could see a film of grease, hair and dirt floating on the water. Absolutely disgusting. We went to this hotel so our kids could swim it was too filthy. What a disappointment. Never coming back
K

Karen

24 Aug 2022 - 28 Aug 2022
reviewed on orbitz

5 out of 5 stars

We required a second room for another family member. The front desk person went out of her way to get us a room on the same floor as we were staying on.
C

Charles

27 Aug 2022 - 28 Aug 2022
reviewed on orbitz

5 out of 5 stars

Nice family hotel with pool and breakfast
D

Derek

1 Jul 2022 - 2 Jul 2022
reviewed on hcom

5 out of 5 stars

The hotel was able to meet my accommodation request for the lower floor as one of the guests has difficulty walking. The included hot breakfast was impressive with scrambled eggs, sausage, waffles, toaster, muffins, cereals, fruits, coffee and juice. Enjoyed the swimming pool and hot tub. Thank you for the fridge and microwave in the room. Perfect for families! Quick 6 min drive downtown and away from the busier areas. Will most definitely come back.
K

Kristin

6 May 2022 - 8 May 2022
reviewed on orbitz

3 out of 5 stars

Our beds were extremely uncomfortable which is disappointing after a busy day, when all you want is sleep. And our AC was broke. Unfortunately I had already unpacked my self(7 months pregnant) and 2 toddlers and got our beds all set up before leaving for dinner I set temperature....we got back and no difference we were not switching rooms. That night it was not to bad but the second night was extremely hot. But again just not up for having to get evening packed up to switch rooms after a long busy day
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