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Best Western Pembroke Inn & Conference Centre

3 star hotel
Connecting rooms
8.6/10 Excellent
(622 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Best Western Pembroke Inn & Conference Centre is a great option for families. The hotel boasts a large pool, which is a big hit with children, and convenient poolside rooms. Families also appreciate the friendly and helpful staff, who go above and beyond to ensure a comfortable stay, including providing breakfast in rooms. The onsite restaurant offers room service, adding to the convenience for families.

Guest highlights

The large pool, perfect for cooling off after a long drive.
The incredibly friendly and helpful staff, who go above and beyond to assist guests, even providing in-room breakfast.
Convenient poolside rooms, ideal for families.
Onsite restaurant with room service.

About the hotel

This smoke-free hotel features an indoor pool, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.

Nearby attractions

Located in Pembroke, Best Western Pembroke Inn & Conference Centre is in the business district. The area's natural beauty can be seen at Petawawa Terrace Provincial Park and Westmeath Provincial Park, while Festival Hall Centre for the Arts and Pembroke Hydro Museum are cultural highlights. Spend some time exploring the area's activities, including snowshoeing, snowmobiling, and snow tubing.

Popular amenities

Family friendly

Arcade/game room
Children's pool
Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Aerobics classes
Arcade/game room
Billiards/pool table
Children's pool
Fitness center
Indoor pool
Pilates classes
Sauna
Spa tub
Yoga classes

Outdoor

Bbq grill(s)
Garden
Picnic area
Pool sun loungers
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Reception hall

More

Fireplace in lobby
Renovated entire property - september 2017
Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Pembroke Inn & Conference Centre
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

86%

4 star reviews

0%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Pembroke Inn & Conference Centre

Latest reviews (7)

R

Rachael

30 Jun 2024 - 1 Jul 2024
reviewed on hcom

5 out of 5 stars

The girl working front desk when we checked in was incredibly nice and welcoming. She was able to get us into the pool early and recommended places to go while our room got ready. The next morning, since I was alone with my 3 kids, she went and packed us up breakfast to eat in our room. I missed getting her name but just wanted to say the service was great! And we loved the whole hotel, will definitely be back!
J

Jane

24 Jun 2023 - 25 Jun 2023
reviewed on expedia

5 out of 5 stars

The Best Western was exactly as pictured! We were very satisfied with our stay—-the rooms were beautiful, clean, and ready when we arrived. The house keeping staff were friendly and eager to assist us with anything at all that we needed. The check-in was easy, and the staff were so polite/friendly. The facilities were all working, and just as pictured. The pool was so big, and wonderful after a long drive. I would return without hesitation as well as recommend to all of my family/friends!
S

Sean

29 May 2023 - 30 May 2023
reviewed on expedia

5 out of 5 stars

2 key access/failures BUT no big deal, great time although it was related to a family funeral for our sister-in-law, 👏👏👏
C

Chris

13 Apr 2023 - 15 Apr 2023
reviewed on expedia

5 out of 5 stars

Conveniently located adjacent to H/W 17 with easy access to Pembroke. Caters well fro families as well as couples
M

Margot

17 Mar 2023 - 19 Mar 2023
reviewed on expedia

5 out of 5 stars

It was clean close to family and we had a nice experience thank you we would stay there again when visiting.
M

Mary

23 Jul 2022 - 27 Jul 2022
reviewed on hcom

5 out of 5 stars

Great hotel with a fantastic restaurant onsite with room service. Pool is great temperature, nice big patio outside from the pool. Very cool poolside rooms which is what I booked is great if you are staying with kids!
K

Kyle

11 Jun 2022 - 12 Jun 2022
reviewed on expedia

3 out of 5 stars

I would think a jacuzzi room is often used by couples. We enjoyed the room but not so much the noise from the pool first thing in the morning. We rented a room to have time away from our children but were woken up as soon as the pool opened by shrieking children. I think a warning should come with the room reservation about the noise level poolside. Also had a wet sticky area near our AC unit. Wasn’t noticed until the middle of the night and was mentioned at check out but that made me wonder if other things were not clean.
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