Best Western Plus Merritt Hotel

Excellent location, parking options, friendly and helpful staff. The room was clean and comfortable with a well stocked kitchenette. Our grandson loved the pool and hottub. The exercise room was clean and operational. Would highly recommend this hotel to all our friends and family.

Great place to stop on our way back from a family visit in Alberta!

The staff were great! Had to book a hotel late at night as we broke down on hwy. staff were kind and allowed me a late checkout with my 3 kids as my husband dealt with our vehicle.

I stay here one or two time’s a year while visiting family, a nice well run place

Cost $900+ for 2 slepless nights in both rooms as separate teams of kids ran the halls screaming & slamming doors both nights. And 2nd night drunk adults had altercation, yelling & scaring us half to death. The a man & woman were out in same hallway angrily shouting & scaring me. Also the closet was full of garbage in my daughter's room & the bathroom unclean with dirt & hair in tub. This was once my favorite hotel. Daughter wanted to go to more reasonably priced hotel but I persuaded her to this one. Now I regret it and feel badly. Sespite my request for a more fair adjustment the management would only credit me $50. Needless to say, I won't be returning nor recommending.

We had a fantastic stay and experienced an amazing high level of customer service. A family members sudden passing left us without a place to gather for coffee after the service. This hotel went above and beyond to accommodate a small group of us. Your hospitality surpassed any expectation we may have had. Our stay was very very comfortable. We would highly recommend this place while visiting Merritt.

It was very quiet and clean. The staff is friendly and professional. I would definitely recommend this place to my friends & family.

It was a 4:00 pm check in, the room wasn’t ready at 4:00 and we had to sit around until almost 5:00 before we could get a room. The staff was friendly and apologized. They did put the tv on for the kids and gave us a free appetizer coupon for the restaurant next door. Other than the 1 hour delay after a 7 hour drive, the hotel has been terrific.

We only spent one night at the hotel but enjoyed it completely, the swimming pool was a hit for our grandchild. The staff were excellent and the breakfast that was included was great. No complaints, just know that if we are ever back in the area we will stay there again.

Super nice. Family of four; thoroughly enjoyed the pool and hot tub. Receptionists were very nice and helped us check in early with our little kids. Rooms are very clean and comfortable. Lots of nice perks such as complimentary coffee/hot chocolate.