Halcyon Hot Springs Village & Spa

Our stay was comfortable, The restaurant was pleasing last day service could have been better, from our cabin would be nice if there was a walking stair path down to the main building for ease of access, There was to be no shoe's in the Hot Pool area except that rules are not followed a group was wondering around fully clothed wearing shoe's and putting chair's in front of entrance to pool's and than children being able to splash water around like was a party pool, than other guests taking other peoples towels even though all are told at front desk to ask for there own was unpleasant. Think Staff should pay more attention to pool area and change room's and stress the rules, as guests some not all do not care about other people that are also using the accommodations and wish to enjoy there stay.

Your place is awesome, however we had a family emergency and we had to leave without spending the night. It would have been nice to have been offered at least a partial refund.