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Heritage Suites Hotel

5 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(273 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Heritage Suites Hotel provides a tranquil escape for families in Siem Reap. Families appreciate the spacious rooms, some with added features like steam rooms. The hotel's lush gardens and refreshing pool area offer ample space for relaxation, while the exceptional service and friendly staff create a welcoming atmosphere. The included breakfast offers a good variety.

Guest highlights

The spacious rooms and added amenities like steam rooms.
The lush gardens and refreshing pool area.
The exceptional service and friendly staff.
The varied and delicious breakfast buffet.

About the hotel

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located in Siem Reap, Heritage Suites Hotel is next to a golf course and near the boardwalk. Angkor National Museum and Preah Norodom Sihanouk-Angkor Museum are cultural highlights, and some of the area's activities can be experienced at The Happy Ranch Horse Farm and Angkor Golf Resort. Traveling with kids? Consider Cambodian Cultural Village and Water Park Khnar Siem Reap. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with horse riding and hiking/biking trails.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Mini-fridge
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 poolside bar and 1 bar
2 restaurants and 1 coffee shop/cafe
24-hour room service
Full breakfast available for a fee daily 6:00 am–10:30 am: usd 15 for adults and usd 10 for children

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Wheelchair accessible (may have limitations)

Things to do

18 holes of golf
Fitness center
Full-service spa
Outdoor pool
Private picnics

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Ballroom
Banquet hall
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Reception hall
Water dispenser

More

Couples dining
Designated smoking areas
No plastic drinking straws
Renovated entire property - october 2018
Romance packages available
Vegan dining options

Nearest Airport

Airplane
Siem Reap International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Heritage Suites Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

100%

4 star reviews

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3 star reviews

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2 star reviews

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1 star reviews

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We have selected a sample of reviews which reflect what families have said about Heritage Suites Hotel

Latest reviews (5)

K

KAIJIE

6 Jan 2024 - 9 Jan 2024
reviewed on expedia

5 out of 5 stars

Bed was beautifully decorated “Happy 9th Anniversary” with roses and rose petals 🌹 They have a steam room so awesome for the early morning steam bath and before swimming in the pool. I feel we had the best tour guide Mr Sothea and driver Mr Somedy. We may have done our back homework before going on the tour. Mr Sothea has given us more value with the history of Cambodia. His family and himself as a veteran soldier living it till today. We could see how the past between and present link to temples and mountains we were going to see. He is very clear in English language. He fulfills the fun facts of the building dimensions of the buildings and the moat around them. Very clear the year and event happened like a scholar knowing location of every line in the history book. Best of all emotifying the backstories of the buildings, carvings and statues, bringing them to life. We were like little kids listening in awe! Following every word and voice tonality to look forward to the next mind and emotion stimulation of the joys, the sorrows, passions and happiness like a mind movie. He is a good planner with the trips well thought out like a story board and always on top of what we’d do next. A very fit new grandfather who would climb every wall and “mountain” together with us. I just (want to) feel like every other tourist is envious of us having Sothea to be physically present, filling us up with education, leading us with smooth processes of every cognitive step.
M

Melinda

6 Sept 2023 - 7 Sept 2023
reviewed on expedia

5 out of 5 stars

I almost wanted to live there. Went for one night, stayed for three. Incredibly beautiful property, lush gardens and grotto pool, staff became like family, beautiful spa, TukTuk transportation. I will be back!
S

Shu-Chi

14 Jun 2023 - 16 Jun 2023
reviewed on orbitz

5 out of 5 stars

Loved everything about this hotel!! From the second we step foot into the reception area, it felt like an oasis. The whole area had a pleasant jasmine scent that was very refreshing and inviting. Service from everyone was touch notch. They really aim to please. Our room was amazing! Everything exceeded our expectations and we had a pleasant surprise, there was a steam room in our room! I don’t remember reading about that amenity when we booked the family suite with pool. The buffet breakfast was also really nice! Small menu but had enough variety to meet everyone’s needs (we had a large party of 8).
J

John and Marinda

25 Mar 2023 - 2 Apr 2023
reviewed on orbitz

5 out of 5 stars

Hang on to your hat's boys and girls! I have to tell you about a wonderful hotel in the heart of Siem Reap! It is the Heritage Suite Hotel and it's a beautiful hotel quietly located in the city next to a primary school. Once you pull into the entryway, you are greeted with a very nice garden that has two old school Mecedes-Benz parked in the front. The place gives you a slight colonial feel which works well with this hotel. You are immediately greeted by the staff (Mr. Long and the gang) and quickly tend to your needs (we received a cool towel and a tasty Cambodian Tea). The front of the hotel also serves as the restaurant area which is very clean and spacious. The mood is very calming as you listen to the jazz of a small quartet in the background. Once you are checked in, the wonderful staff takes you to your room. We have a family of three (adult son) so we rented two bungalow rooms with a patio. The rooms are very spacious and more modern than I expected. The decorum fits with the island theme with beautiful wood trim and bright colors. The steam room was a big hit with my wife. But the best part about this hotel is the SERVICE!!!! Oh yes, you will feel well cared for at this place here my friends. We had Finan and Sinat as our maître d and they were fantastic! We stayed there for 8 days and every day they took the time to find out what we wanted and yet gave us space to enjoy our meal experience. No detail was missed, and they were so pleasant to meet eve
T

Thomas

24 Feb 2023 - 1 Mar 2023
reviewed on hcom

5 out of 5 stars

We stayed at HSH for 4 days, using it as a base for exploring Angkor / Siem Reap and the surrounding area. We loved staying there - in fact my kids did not want to go back. I can only recommend the staff for creating such a relaxed and friendly atmosphere. This is a smaller "boutique" style hotel, quiet and a bit away from the main areas, restaurants etc. However not further away than a short ride in a remork.
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