Raffles Hotel Le Royal

The hotel is lovely and clean, pretty and comfortable. My issue is with the service / training. Within the main restaurant in this apparent 5 star hotel I was very clear about being vegetarian and not eating meat or fish. Firstly I was delivered a dish with beef in that was not ordered, then after explaining again and being apologised to I was given a dish with fish sauce. All fairly unacceptable, especially with the prices being so much more expensive than they should be here, I had better service / understanding at the local street food vendors! During my stay I had booked a car to take me back to the airport, this was confirmed with a lovely handwritten note with my key. Upon checkout they seem to have misplaced my booking so had no transportation and was told to book my own. When my car arrived to the hotel I was told by the concierge that the car I had booked with the hotel was waiting for me.. a rather confusing and exhausting experience which just put a dampener on the day. The elephant bar is a lovely place to relax - sometimes, on other nights it appears to be a rowdy, loud unpleasant place to be with shouting guests / a heard of screaming children running around.