Hotel Alemão Beach de Ilhabela

We stayed at this hotel with our extended family, renting about 4 rooms this past weekend. The hotel is very ran down, the room is outdated and there are no amenities (shampoo or soap) just two basic towels (in one of the most expensive rooms in the property. BEAWARE that there is NOT a safe box in the rooms, so DO NOT LEAVE any valuables or credit cards. We had an incident that one of our credit cards left in the room that we didn’t use in months got fraud the only day we left the keys to clean the room. I can’t blame the staff but it’s a lot of coincidence. When talked to the owner about this issue he was very confrontational, disrespectful, arrogant, and a bit homophobic, threatening us to call the police for reporting our incident to him. He later apologized to other family members but not the people affected by his arrogant behavior. He clearly should not be on the hospitality business. I WOULD NOT RECOMMEND THIS HOTEL. It’s old and basic. Now, that said, the staff working there was excellent, very friendly and hardworking!