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Sheraton Grand Rio Hotel & Resort

5 star hotel
Kids stay free
9/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Sheraton Grand Rio Hotel & Resort is a fantastic option for families seeking a luxurious beachside escape. Families particularly appreciate the exceptional service, the large, temperature-controlled swimming pool perfect for all ages, and direct beach access with amenities provided. The hotel also boasts a kids' club, making it a truly family-friendly destination. While some guests mention a lively atmosphere, many families find the hotel's amenities and staff more than make up for it. The breakfast, with both indoor and outdoor seating offering stunning sea views, is another highlight.

Guest highlights

The exceptional service and friendly staff, always ready to assist with a smile.
The large, temperature-controlled swimming pool, perfect for both kids and adults.
Direct beach access with provided amenities (towels, umbrellas, chairs).
The complimentary kids' club, keeping children entertained.

About the hotel

Catch some rays at the beach or spend the day relaxing at Sheraton Grand Rio Hotel & Resort's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.

Nearby attractions

Located on the beach, Sheraton Grand Rio Hotel & Resort is in Leblon, a neighborhood in Rio de Janeiro. Parque Henrique Lage and Copacabana Fort are local landmarks, and travelers looking to shop may want to visit Rua Dias Ferreira and Shopping Leblon. AquaRio and Museum of Tomorrow are also worth visiting.

Popular amenities

Family friendly

2 outdoor pools
Children's pool
Free area shuttle
Free cribs/infant beds
Laundry facilities
Playground
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi, wired internet (usd 11 per day)
Available in some public areas: free wifi and wired internet

Food and drink

2 poolside bars and 3 bars/lounges
24-hour room service
5 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6 am–11 am: usd 13 per person

Spa

4 treatment rooms
Ayurvedic treatments
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Thalassotherapy

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

2 outdoor pools
2 outdoor tennis courts
24-hour fitness center
Children's pool
Full-service spa
Playground
Sauna
Tennis

Outdoor

Beach umbrellas
Beachfront location
Garden
Outdoor entertainment area
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Beach towels
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Rio de Janeiro-Galeao International Airport
21 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Grand Rio Hotel & Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Grand Rio Hotel & Resort

Latest reviews (6)

N

Noel

24 Dec 2023 - 29 Dec 2023
reviewed on hcom

3 out of 5 stars

Was not very nice. The service in reception was terrific. I will not refer my family or friends on this Sheraton grand Rio Janeiro. My room had 3 issue and finally fixed. Sorry, but this is not 5 start Hotel.
M

Marcelo

11 Jul 2023 - 15 Jul 2023
reviewed on hcom

5 out of 5 stars

My family (me, my wife and our 6-year old daughter) stayed 4 nights at the Sheraton Grand Rio and we cannot say enough wonderful things about the hotel. Yes, the location and the property itself are fantastic, but their REAL strength is their SERVICE and CUSTOMER CARE. Wow!!! Everyone working there, I mean EVERYONE, is always ready to assist the guests and ALWAYS with a friendly smile and attitude. Incredible! I give them an 11 out of 10!
p

pawel kazimierz

18 Mar 2023 - 22 Mar 2023
reviewed on expedia

5 out of 5 stars

Great hotel, staff is super friendly and speak different languages. The breakfast is wonderful, lots of options and the staff is always checking if everything is to your liking or if you need anything else. There are seats inside and outside, outside you have an incredible view to the sea. If you are an Member Status allows, there's breakfast at the 26th floor, the view is one of a kind and the service is top notch, you can ask for almost anything, there's even champagne available. The swimming pool is very large and the temperature is controlled, good for kids and adults. There's access to the beach at the pool area with all the amenities included, towels, beach umbrella, chairs, etc.
A

Arturo

13 Jul 2017 - 20 Jul 2017
reviewed on expedia

5 out of 5 stars

We had a great week at the Sheraton Leblon in two interconnected rooms for our family. The staff is very good and goes great lengths to help you out with everything. Special mention to Maria, Danilo, and Marcelo at l'etoile breakfasts daily. Kids club and kids pool are really great. Overall great experience, would definitely return.
e

emjay

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

This is the second year that we stayed at the Sheraton. Its THE place to stay with kids. They have a great kids club (Free of charge) which my children love. It is the only hotel that has beach access.
A

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

the hotel itself is perfect, the staff as well. it's on it's own little quiet beach which is exactly what we were looking for as we wanted a quiet stay. it's a very nice sheraton property and if it weren't for the amount of kids running wild and screaming, we would definitely rerurn. the only negative is not the hundreds of kids running wild and screaming all over the property, it's the inconsiderate parents who allow this behaviour. i think sheraton should keep some areas adult only. for example, the club lounge- especially during happy hour or the restaurants after 9pm. there were kids running and screaming through the italian restaurant at 10pm.
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