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Best Western Plus Golden Lakes Hotel

4 star hotel
Connecting rooms
8.8/10 Excellent
(242 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Best Western Plus Golden Lakes Hotel is a great option for families. Families appreciate the spacious rooms and bathrooms, stunning lake views, and pet-friendly policy. The hotel also receives praise for its efficient check-in and check-out processes and friendly staff. While some minor maintenance issues are noted, the overall experience is positive for families seeking a relaxing getaway.

Guest highlights

Spacious rooms and bathrooms
Stunning lake views
Pet-friendly policy
Efficient and friendly check-in/check-out

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a spa tub, and massage/treatment rooms.

Nearby attractions

Best Western Plus Golden Lakes Hotel is located in Froidchapelle. The area's natural beauty can be seen at Natura Parc l'Eau d'Heure and Lac de l'Eau d'Heure. Kayaking, scuba diving, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Refrigerator
Sofa bed
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
24-hour room service
Continental breakfast available for a fee daily 7:00 am–10:00 am: eur 18 for adults and eur 9 for children

Spa

2 treatment rooms
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Sauna
Spa open select days
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Full-service spa
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Bbq grill(s)
Garden
Picnic area
Pool sun loungers
Terrace

Conveniences

Elevator
Front-desk safe
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
Brussels South Charleroi Airport
31 km from this hotel
Brussels Airport
79 km from this hotel
Liege Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Golden Lakes Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

0%

3 star reviews

25%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Golden Lakes Hotel

Latest reviews (4)

M

Manon

23 Nov 2023 - 24 Nov 2023
reviewed on hcom

5 out of 5 stars

A wonderful overnight stay on our way back home. We've had been staying here before, so we knew exactly, why we were booking it again: rooms are most beautifully equipped, with very spacious bathrooms and a stunning lake view. And it is pet-friendly, which for us is a must, since we are travelling with our family dog. Check-in and Check-out are fast and efficient, you get all the information, you need (like how to find the way to your room, which in the beginning might be a bit difficult). We will definitely be staying in this hotel again, of the possibility arises.
J

Judith

16 Jun 2021 - 17 Jun 2021
reviewed on hcom

3 out of 5 stars

this is definitely a place to stay with a family having smaller children or a group of friends. The room itself was clean, spacious with a very good bed. Furniture is very basic and therefor coziness is lacking. terrace furniture also basic. Outside the room the walkways and surroundings could be cleaner. Stains allover the place. Nevertheless a good place for a weekend when loving some water fun. the most disappointing was the restaurant. The food was definitely not worth the money and I would recommend to go for a decent meal out of the premises
A

4 Aug 2021 - 6 Aug 2021
reviewed on expedia

5 out of 5 stars

Clean and spacious room, beautiful place to go on a family vacation. Helpful and friendly staff
A

1 Apr 2021 - 4 Apr 2021
reviewed on hcom

5 out of 5 stars

Our experience at this brand new hotel was a very good one. From a very efficient and friendly check-in with Lucien, a kind and courteous front desk intern, to the extra efforts led by the housekeeping team, we were pleasantly surprised and look forward to coming back. The number of construction projects going around the hotel was fairly unexpected but we believe this will be a very nice option for families seeking refugee from urban life. Suggested improvements to the kichen area of the room: installation of a freezer below the fridge, as well as a simple exhauster with light on top of the cooktop would definitely make a family stay more pleasant. Great job on the COVID-19 protocol but, from a safety perspective, please install urgently a safety block on the balcony accessible from the reception area- the floor gap between the concrete and glass facade is quite large and needs to be taken care of.
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