IntercityHotel Wien

During our first night here the air conditioner in our unit leaked. When it leaked it soaked my baby’s car seat/stroller. We couldn’t hit the City without the stroller so we were forced to leave the room a lot later than we wanted to as we had to dry the stroller with a blow dryer before going out. Not only this but the air conditioner stopped working and the leak was constant throughout the night. We brought the issue to management’s attention and they did nothing to accommodate us, no room change, no fix, no refund, nothing. I’m not one to complain, but this was pretty ridiculous. The location is great but the rooms and management are not. I suggest looking at Ruby Marie Hotel and Bar across the street to avoid any headaches. They have much better service and rooms.