Hotel Imlauer Vienna

The check in was very professional and we felt welcome. The room on the 6th floor was easily accessed by an elevator. We had booked a junior suite which was meant to have a queen bed and a sofa bed. We were a little concerned when the website didn't show the sofa beds in their photos, but as the booking was for 4 adults we relied on the fact that they would be sufficient. Unfortunately they were not. The sofa beds were more small single narrow couches that folded out with a very uncomfortable top "mattress". For adults to sleep on, it was not suitable. Short and narrow so it was not possible to sleep comfortably and with very restricted movement. All website photos need to be updated to accurately show what the bedding situation actually is. Simply showing the 2 couches is very misleading. The room itself was large, very clean and had everything we needed. We appreciated the bottled water. We did not use the mini bar, but it was well stocked. The bathroom was clean and modern. The toilet needs some attention in that it would continue to flush and the cistern drip until you hd to tap it several times to stop. This was difficult when it was being used in the middle of the night. The hotel is conveniently located, a short walk to the metro which was the same line straight to the heart of the city.

The overall stay was ok.. We were coming from Salzburg where we stayed at the IMLauer.. Night ad day compared to the Vienna location. Breakfast staff was not friendly at all. We have an 8 months old baby and when i asked the lady at the front if they had apple compote, she said NO. But when i went around to check, there it was.. I was not happy. Breakfast was very basic, not great at all like the Salzburg location. High chairs for babies were dirty. My bathroom sink was not cleaned at all, you can see dirt all around as we stayed 4 nights. Overall staff was not very friendly and welcoming. Just very cold!