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Hotel Berner Zell am See

4 star hotel
Connecting rooms
9.6/10 Exceptional
(52 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Hotel Berner Zell am See is a great family hotel, well-located in Zell am See. Families will appreciate the spacious junior suites, many with balconies offering spectacular views. The hotel also boasts an excellent pool and a reasonably priced restaurant with a varied menu. While the WiFi can be unreliable, the friendly and helpful staff, along with the peaceful location, make up for it. Please note there is no air conditioning.

Guest highlights

Spacious junior suites with roomy balconies and spectacular views
Excellent pool
Friendly and helpful staff
Reasonably priced restaurant and bar with varied menu

About the hotel

Ski into Hotel Berner Zell am See, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an outdoor pool and a full-service spa.

Nearby attractions

Located in Zell am See, Hotel Berner Zell am See is in the city center and on the boardwalk. Grossglockner-Grossvenediger and Lake Zell reflect the area's natural beauty and area attractions include Zell am See Leisure Centre and Familienberg Maiskogel. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledding and snowshoeing. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available daily 7:30 am–10 am

Spa

Massages
Sauna
Spa open daily
Steam room
Turkish bath/hammam

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Ski passes
Ski storage
Ski-in/ski-out access
Tour/ticket assistance

Things to do

36 holes of golf
Bicycle rentals
Full-service spa
Helicopter/airplane tours
Ice skating
Mountain biking
Outdoor pool
Sauna
Shopping
Steam room

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Salzburg Airport
55 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel Berner Zell am See
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Berner Zell am See

Latest reviews (4)

B

Benjamin

4 Aug 2019 - 7 Aug 2019
reviewed on hcom

5 out of 5 stars

Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.
g

goodie808

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Great hotel in an excellent location. Great breakfast and really friendly staff. We had a junior suite and the room was huge with plenty of storage space. The decor was traditional rather than modern but that just added to the experience. Highly recommended hotel. Excellent pool too.
I

Ibrahim

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

It is very nice hotel. But, the junior suites are very close to the swimmimg pool & you need to select a room far away from the swimminm pool.
A

15 Jun 2019 - 21 Jun 2019
reviewed on hcom

5 out of 5 stars

Had very good stay at hotel which is well positioned in Zell am See. Received a warm welcome and room upgraded to a junior suite which was brilliant and very comfortable. Service in the hotel was excellent. Front of house staff all wear traditional Austrian dress. It was also nice to relax in the Spa and outside pool after a day out walking the hills. Only criticism would be lack of air conditioning in the room. We slept with window and door onto balcony open to keep cool but meant we were woken early by dawn chorus! Would recommend hotel.
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