InterContinental Melbourne The Rialto, an IHG Hotel

About the hotel

2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna.

Nearby attractions

InterContinental Melbourne The Rialto, an IHG Hotel is located in Melbourne Central Business District, a neighborhood in Melbourne, and is in the entertainment district and near a metro station. Eureka Tower is a notable landmark, and travelers looking to shop may want to visit Bourke Street Mall and Melbourne Central. Looking to enjoy an event or a game? See what's going on at Marvel Stadium or Melbourne Cricket Ground. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Refrigerator

Rollaway/extra beds (surcharge)

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi and wired internet

Free in-room wifi is limited to 30 minutes per day

Wifi in public areas is free for up to 30 minutes per day

Food and drink

2 bars/lounges

2 restaurants

24-hour room service

Full breakfast available for a fee daily 6:30 am–10:30 am: aud 45 per person

Spa

4 treatment rooms

Aromatherapy

Ayurvedic treatments

Body scrubs

Body treatments

Body wraps

Couples treatment room(s)

Facials

Hydrotherapy

Manicures and pedicures

Massage - thai

Massage - deep-tissue

Massage - hot stone

Massage - prenatal

Massage/treatment rooms

Spa open daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Turndown service

Wedding services

Accessibility

Accessible bathroom (select rooms)

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Raised toilet seat

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Things to do

Fitness center

Full-service spa

Indoor pool

Sauna

Shopping

Spa tub

Steam room

Outdoor

Free pool cabanas

Pool sun loungers

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

Library

More

Romance packages available

Smoke-free property

Tv in lobby

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Nearest Airport

Melbourne Airport

19 km from this hotel

Reviews that mention...

All reviews (7)location (3)staff (5)dining (2)evening entertainment (2)accesibility (1)clean (3)pool (2)

Family Reviews

for InterContinental Melbourne The Rialto, an IHG Hotel

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about InterContinental Melbourne The Rialto, an IHG Hotel

Latest reviews (7)

F

Felicia

24 Aug 2024 - 27 Aug 2024

reviewed on hcom

5 out of 5 stars

Not a central location but close to sky bus. Service was excellent, friendly and helpful but not obtrusive (except for Monday when there was no concierge?!) breakfast buffet was varied and very good - great if you have kids to feed.

K

Kelly

30 Nov 2023 - 3 Dec 2023

reviewed on expedia

5 out of 5 stars

Absolutely loved our stay with The Rialto. The quality of the hotel, cleanliness and staff attentiveness were second to none. We were provided lounge access as part of our stay due to a mishap with the elevators, which was lovely. The pre-dinner drinks/afternoon/happy hour in the lounge was lovely. We had breakfast in the lounge once, but would have to say the buffet breakfast was much much better with a wide selection of breakfast foods, including juice bar to make your own juices. That was just our preference though. We found the location a ways out from the CBD but we didn’t mind the walking. Overall, LOVED our stay and definitely would stay again and recommend to family & friends.

J

Jeniffer

24 Dec 2022 - 25 Dec 2022

reviewed on hcom

5 out of 5 stars

I gave this a gift to my sister and they had an amazing stay. They told me that the hotel wa posh. However they complained about the air condition that it wasn’t working well so they provided them with another room and had them keep the junior suite for the amenities. Overall they had a great experience. Hotel food was good and tasty.

R

Rozsa

27 Sept 2022 - 28 Sept 2022

reviewed on wotif

5 out of 5 stars

From the moment we arrived. The staff were attentive friendly and welcoming. Checkin was nice and easy. Our room was nice and clean. The canapés and drinks were a nice addition. The staff in the Club access were exceptional. food and drinks were delicious. Breakfast was also a highlight. We got a great deal for a family of four including club access and breakfast. The children enjoyed it as did we. A heritage listed building with an old charm Feel. Well worth the stay. Pool area is a little tired and probably needs some updating. Overall we had a pleasant stay and would definitely go back again.

K

Kate

30 Jun 2022 - 4 Jul 2022

reviewed on wotif

4 out of 5 stars

We had a nice stay overall and there were many things to like. The checkin was frustrating as rooms weren’t ready on time. It’s pretty dated but the staff were all extremely lovely. The breakfast was excellent. The pool/spa needed more regular cleaning as the water was pretty murky - kids didn’t care but I wasn’t keen. Beds were incredibly saggy - as everything in the rooms were very tired and worn. Bathroom was ok but again, old and tired. We were barely in the rooms though so it didn’t spoil the holiday. The staff and the breakfast more than made up for the negatives of the room.

M

MDH Fernando

1 Dec 2017 - 6 Dec 2017

reviewed on wotif

5 out of 5 stars

We stayed in this hotel for 5 nights. It was an amazing experience. the overall experience was like being in a Hollywood film. The staff was exceptional. The location is ideal for both leisure travelers and business travelers. Taxi rank is just outside the hotel which is really convenient. The Club Access was provided for all junior suit rooms which was absolutely fantastic with all day dining , Hi Tea and Evening snacks along with complimentary breakfast.The staff in the club intercontinental was well training and courteous and went the extra mile to attend all guest requests. I would recommend this hotel to anyone. It was really an amazing experience.

A

19 Sept 2024 - 21 Sept 2024

reviewed on hcom

3 out of 5 stars

At checkin, the person was rude; asked for two room keys and was told only one key & there was one in the room to run the lights; went to room, there wasn’t a key in room so went back to ask for one; Had breakfast in hotel- first day, person before me got a tour of options, for me they couldn’t get tea order correct; second morning- I was seated on one table, went to get food and they had sat another family at my table & also got the tea order wrong.