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Rambutan Resort

5 star hotel
8.4/10 Very Good
(588 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a rooftop terrace, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Townsville, Rambutan Resort is in the city center and near the beach. Bush Garden Landcare Site and Cape Pallarenda Conservation Park reflect the area's natural beauty and area attractions include Strand Waterpark and Maritime Museum of Townsville. Looking to enjoy an event or a game while in town? See what's happening at Townsville Entertainment & Convention Centre or Queensland Country Bank Stadium. Guests appreciate the hotel's location for the nightlife.

Popular amenities

Family friendly

Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Full breakfast available for a fee daily 6:00 am–1:00 pm: aud 18.50 per person

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Grab bar in shower
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Outdoor pool

Outdoor

Free pool cabanas
Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Lockers available

More

Smoke-free property

Nearest Airport

Airplane
Townsville Airport
6 km from this hotel
map

Reviews that mention...

Family Reviews

for Rambutan Resort
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

0%

3 star reviews

29%

2 star reviews

29%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Rambutan Resort

Latest reviews (7)

P

Penny

21 Dec 2023 - 23 Dec 2023
reviewed on wotif

5 out of 5 stars

This place is amazing! An all in one place to stay, play and eat. Food and drinks are excellent with very friendly and helpful staff. The only negative for us was our room was next to the night club next door and the bathroom is tiny. We will definitely stay again it’s so convenient, especially with kids.
F

Frank

8 Jul 2023 - 9 Jul 2023
reviewed on wotif

3 out of 5 stars

Our stay at Rambutan was okay, but not great. The check in/reception was super loud being right next to the bar. It was stressful and distracting checking in with all the noise. The noise continued late into the night ... you know the bass beat that doffs through your pillow? The air con in the room could not be turned off (even when removing the electronic door key). Reception advised to dial up the temperature so it would shut itself down ... which worked, but it still hummed away. The room was clean, though I squished a couple cockroaches (it is FNQ I guess?) The kids enjoyed the pool, and the complementary luggage storage was appreciated. I expected more for my money. I understand it's peak season (school holidays and super cars in town), but we are paying top dollar for an average product ... which was disappointing.
T

Terry

15 Jan 2023 - 16 Jan 2023
reviewed on wotif

5 out of 5 stars

I liked the friendly Staff throughout the establishment. They were well organised, knowledgeable and helpful which was most thankful being from out of town. I have no hesitation in recommending to my family and friends and 10 out of 10 Thank you Staff.
A

Adriana coombes

Invalid Date - 5 Dec 2022
reviewed on wotif

2 out of 5 stars

Our room had a water leak from the bathroom that was seeping up through the flooring. And it stunk quite bad. They seemed to know about it when I spoke with them (so why did they book the room out). They did offer us another room but it didn’t have 2 beds, only 1, which made it a little tight with the kids.
R

Richard

17 Nov 2022 - 18 Nov 2022
reviewed on wotif

3 out of 5 stars

They had $1 oysters the night we stayed, had a nice margarita… and we got a villa that could have slept up to 9 so good for a large family
K

Keryn

15 Nov 2022 - 16 Nov 2022
reviewed on wotif

5 out of 5 stars

Had a great stay for my daughters grad night, accommodated the whole extended family! Took lovely photos around the pool. Food was great! Wish we weren’t so busy and could have enjoyed the pool and bars more! We will be back 😀
D

Deborah

Invalid Date - Invalid Date
reviewed on wotif

2 out of 5 stars

Bathrooms need better cleaning done, pool area need new blue cushions covers and better cleaning to with a battery sitting on the ground around the pool it’s not very safe for the little kids, menus in the rooms out off date dinner time 5-9 went their for dinner to 6 pm, then stuff on that menu for over 14 moths, rude male staff behind the bar that night Certainly hope you guys pick your act up I have a family night booked there for Xmas
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