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Sheraton Grand Sydney Hyde Park

5 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1011 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Nearby attractions

Sheraton Grand Sydney Hyde Park is located in Sydney Central Business District, a neighborhood in Sydney, and is near a metro station. Sydney Tower and Sydney Opera House are notable landmarks, and some of the area's popular attractions include SEA LIFE Sydney Aquarium and Taronga Zoo. Looking to enjoy an event or a game while in town? See what's going on at Sydney Cricket Ground, or consider a night out at Hordern Pavilion. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: St. James Station is 4 minutes by foot and Martin Place Station is 6 minutes.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi
Free in-room wifi has a 3-device limit

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee daily 6:30 am–10:30 am: aud 44 per person
Coffee/tea in common area(s)

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar in shower
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

24-hour fitness center
Full-service spa
Indoor pool
Sauna
Shopping
Spa tub
Steam room

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Lockers available

More

Renovated entire property - may 2018
Smoke-free property

Nearest Airport

Airplane
Sydney International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Grand Sydney Hyde Park
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

67%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sheraton Grand Sydney Hyde Park

Latest reviews (3)

F

Ferudun

1 Jun 2024 - 2 Jun 2024
reviewed on wotif

3 out of 5 stars

Certainly! Here’s a revised version of your review: First-Time Visit: A Mixed Experience Our first visit to this establishment was to celebrate our son’s birthday with our granddaughter. Overall, we had a positive experience, but there were a few hiccups. The Good: The ambiance and service were excellent. Our family enjoyed the occasion. The Not-So-Good: Unfortunately, two out of the three rooms we occupied had requested a roller bed each did not arrive as promised for our grandchildren. Despite being told that we wouldn’t need to pay extra for the third person in the room, the staff an additional $115. The sofa, which we attempted to use as a makeshift bed for our grandkids, was incredibly uncomfortable—almost like sleeping on a slab of concrete. In the end, all three of us squeezed into the king-sized bed, which was far from ideal.
e

emily

7 Jul 2023 - 8 Jul 2023
reviewed on wotif

5 out of 5 stars

Friendly staff, convenient location, facilities family friendly
T

Terry

30 Sept 2022 - 2 Oct 2022
reviewed on hcom

3 out of 5 stars

Service was below average for a 5 star hotel. Called room service for a bowl to feed my child and they charged $8 for the privilege and took 30 minutes to arrive
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