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Best Western Plus Apollo International Hotel

4 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Best Western Plus Apollo International Hotel receives positive feedback for its spacious family rooms and exceptionally comfortable beds. Many families appreciate the friendly and helpful staff. The hotel's convenient location, proximity to amenities, and on-site restaurant are also frequently highlighted as plus points. While some guests mention past issues with facilities, the overall feedback leans towards positive experiences for families.

Guest highlights

The spacious and well-designed family rooms
Exceptionally comfortable beds and bedding
The friendly and helpful staff
Convenient location close to amenities

About the hotel

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.

Nearby attractions

Best Western Plus Apollo International Hotel is located in Charlestown, a neighborhood in Newcastle, and is in a shopping district and near a train station. Shoppers can check out Westfield Kotara, while everyone can enjoy the natural beauty of Blackbutt Reserve and Dudley Beach. Looking to enjoy an event or a game while in town? See what's happening at Newcastle International Hockey Centre or Hunter Ice Skating Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave (on request)
Outdoor pool
Pool gate

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee daily 7 am–10 am: aud 8-25 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center
Outdoor pool

Outdoor

Garden
Picnic area
Pool umbrellas
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Romance packages available
Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Plus Apollo International Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

22%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Apollo International Hotel

Latest reviews (9)

S

Sharon

4 Jul 2024 - 5 Jul 2024
reviewed on hcom

5 out of 5 stars

The only thing that was missing was in microwave to heat up baby bottles, but we made do with the electric jug
P

Philong

8 Dec 2023 - 9 Dec 2023
reviewed on wotif

5 out of 5 stars

Highly recommend, will be me and my family go to accommodation next time
C

Cris

11 Nov 2023 - 12 Nov 2023
reviewed on wotif

4 out of 5 stars

There was a power failure that lasted hours during the hot night so the air conditioning stopped working, on top of that a baby didn't stop crying nearby.
K

Katie

16 Sept 2023 - 17 Sept 2023
reviewed on wotif

2 out of 5 stars

Really bad smell of toilet (crap) went through the room and didn't go away. The pool was unavailable for a little while as there was a wedding. When we were allowed to swim it was ice cold and everyone was freezing cold mouth chittering and body numb was completely not enjoyable on a 32 degree day!! We had our 3 month old baby with us and had to carry her up and down the stairs in the pram because our room had no access with lift. Our room seemed very old and dusty and once again dirty!! On the plus side, the staff were always nice and polite.
A

Amber-Lee

28 May 2023 - 30 May 2023
reviewed on wotif

5 out of 5 stars

Loved our stay at the Best Western Apollo! The family room was so spacious and well set out. Would definitely stay again
K

Kelly

15 Sept 2022 - 17 Sept 2022
reviewed on wotif

5 out of 5 stars

Super friendly staff, they were very gracious with our kids and rooms were huge and comfortable.
N

Natalie

2 Sept 2022 - 3 Sept 2022
reviewed on wotif

5 out of 5 stars

This was our second time our family of 5 have stayed at the Apollo and once again these guys were great! The beds are ridiculously comfy, the mattress, pillows and blanket make you never want to get out of bed. Staff are super lovely and helpful and the place is always neat and tidy. Very close to anything you need, groceries, chemists, movies, take out etc. Will definitely be staying here again.
C

Chris

25 Jun 2022 - 26 Jun 2022
reviewed on wotif

4 out of 5 stars

Close to family
P

Petrus

12 May 2022 - 15 May 2022
reviewed on wotif

5 out of 5 stars

Great facilities and family friendly. Convenient location and great restaurant option. Under cover parking was great.
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