Ulises Recoleta Suites

Great location and a very comfortable bed. The staff was very friendly and I felt welcomed. However, I stayed at this hotel before but this time it was disappointing. The hotel is being refurbished and it certainly needs it. I would recommend to stay after renovation. Key issues: 1. wifi was intermittent which meant I couldn’t work properly as I was planning. 2. Air condition unit was old and very noisy. It’s on its last legs and it doesn’t cool the room very fast. 3. The socket next to the mirror in the bathroom was missing part of its cover which could be dangerous for kids. This can be fixed easily. 4. The shower head has seen better days and it’s easy to replace. I appreciate they are renovating the hotel and the price reflected the condition but I would expect issues with basic things like sockets, air con and wifi should be sorted. I would go back after renovation because the area is excellent.

An unbeatable location just across from the Alvear Palace Hotel. The staff is most friendly and several of them also worked there when I first stayed there in the late 1990's. The Ulises has been owned by the same family for several decades and a family member is there almost every day to oversee service delivery. The decor in some of the rooms can be a bit tired and not all of the room safes work properly. However, I find those small distractions to pale in comparison to the location, value, staff and cleanliness. I will stay there again.