Zemi Beach House, LXR Hotels & Resorts

The beach was lovely, but the water was rough most of the time we were there. There is a ledge that drops about 2 feet once you get into the ocean and up to your waist. Too rough for kids, but there is a lovely pool My biggest complaint is the service..in the restaurant and on the beach. The first two days it was ok…maybe 30-40 minutes for tacos on the beach. Because Zemi was already taking a large service charge that was split amongst all the staff, I was not tipping 20 percent. By the third day, my lunch was taking an hour and a half to arrive and dinner took almost two hours. It was quite clear that I was experiencing a work slow down of sorts..due to the fact that I was not tipping well in the staffs opinion. I started tipping 20 percent and the problem rectified itself immediately. The staff was chatty and friendly. So I was paying a service charge and 20 percent tip. I also was giving the beach staff cash tips. I did not want my vacation ruined by making an issue, not did I think this would do anything to improve the attitude of the staff. So I caved in. I have never experienced this at a first class resort. I have traveled to over 156 countries and usually stay in first class resorts. I would not return because of it.

This is the most beautiful property I've ever been to. The best staff, everything is so clean and perfect. They have literally thought of everything from having sun block pumps at the beach and pool, to flip-flops in your suite, they make it the most relaxing place. I was there with my two kids (22 months and 3) and its SO child friendly and lovely. The food was also amazing. I hope to visit again soon. Thank you Zemi!!!